Working experience: No Experience

Job DescriptionAt The Health Lane, we connect with people because we understand and make everyone feel validated and protected. We support people of all ages with disability, embracing and fostering diversity, and we believe in social equity — assisting and empowering people to find their own path forward.We're looking for an experienced and patient Support Worker to work one-on-one with a participant who has complex behaviours, helping them feel safe, understood, and supported to live their best life.This isn't an entry-level role. We need someone who is calm under pressure, genuinely skilled in positive behaviour support, and committed to building a trusting, consistent relationship with the person they support.About the RoleYou'll provide skilled, individualised support to participants with complex behaviours of concern, working closely with each person's support network to deliver consistent, high-quality care in line with their Behaviour Support Plan.Provide support tailored to each participant's individual support plan and Behaviour Support PlanRecognise early warning signs and use proactive, de-escalation and positive behaviour support strategiesSupport participants with daily living, community access, and personal goalsBuild stable, trusting relationships through consistency and predictabilityWork collaboratively with Behaviour Support Practitioners, families, and the broader care teamMaintain clear,



accurate incident reports and shift documentationRespond calmly and safely to challenging situations, following agreed strategiesChampion each participant's choice, dignity, and rights in every interactionAbout YouProven experience supporting people with complex behaviours or high-intensity needs (essential)Certificate III or IV in Individual Support, Disability, or related field (or equivalent experience)Training or genuine willingness to train in Positive Behaviour Support and restrictive practice awarenessCalm, resilient, and able to de‐escalate difficult situations without taking things personallyStrong communication and documentation skillsCurrent NDIS Worker Screening Check (or willingness to obtain)Current First Aid & CPR (or willingness to obtain)Current Driver's Licence and reliable vehicle (mileage reimbursed)Working rights in AustraliaPublic Liability and Professional Indemnity insuranceWhat We OfferOngoing training and support in behaviour support strategiesA supportive team culture with strong clinical backupFlexible shifts across a variety of participants and settingsGenuine investment in your professional development and career growthThe opportunity to make a real, lasting difference in people's livesOpportunity to gain casual employment in the future.We're currently engaging experienced Support Workers on a contractor basis.

📌 Disability Support Worker (Sydney)
🏢 THE HEALTH LANE
📍 Sydney