IT Systems Analyst – Managed Services (MSP)

Join our Canberra team in a diverse role combining projects, development and support. Anti-Chaos Solutions Pty Ltd is a security-focused, multi-client managed services provider supporting architecture, construction, finance, healthcare and education organisations.

Location: Fyshwick, ACT 2609 (onsite)

Level: Mid-level / Level 2

Employment: Full-time, permanent (38 hours per week)

Salary: A$80,000–A$100,000 per year, plus superannuation

Responsibilities

- Undertake business and systems analysis; prepare requirements, technical and functional specifications, project plans and estimates.
- Deliver Active Directory to Entra-only migrations, including Group Policy and device remediation.
- Manage Windows and iPadOS enrolments using Intune and Apple Business Manager (ABM), including education environments.
- Work with ThreatLocker, Datto EDR, RocketCyber and Graphus security solutions.
- Work with Dynamics 365 CRM.
- Support DevOps UAT, WordPress, Python and SQL work.
- Develop internal Microsoft Graph, MSAL and Azure integrations using Git.
- Undertake Apple application development, including iOS development using Swift, SwiftUI and Xcode.




- Resolve complex helpdesk escalations.
- Maintain IT Glue and Autotask documentation and provide user training.

Qualifications

- An IT-related bachelor's degree.
- At least two years of multi-client MSP experience.
- Experience with Autotask, IT Glue and Datto RMM.
- Delivered Entra and Intune projects.
- Production experience with application control and endpoint security; ThreatLocker preferred.
- Experience with Dynamics 365.
- Working knowledge of Python and SQL.
- Practical iOS application development using Swift, SwiftUI and Xcode. Both SwiftUI and iOS development are essential.
- Analysis, documentation and client communication skills.
- ABM and iPadOS experience in education environments.
- Microsoft Graph, MSAL and Azure app registrations.
- Git.
- Datto EDR, BCDR, RocketCyber, Graphus and BullPhish.
- Power BI.
- UAT and WordPress.
- Ability to obtain ACT Working with Vulnerable People (WWVP) registration.

Australian citizens and permanent residents are encouraged to apply.

Applications will remain open for at least four weeks from posting.

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📌 IT Systems Analyst – Managed Services (MSP) (Canberra)
🏢 Anti Chaos Solutions
📍 Canberra