Why YOU are important to us and what impact will you have on the Biosecurity Operations Division and the departments’ goal.

The Department of Agriculture, Fisheries and Forestry works to protect Australia’s natural resources and helps develop strong agricultural industries. The Biosecurity Operations Division (BOD) takes a regulatory approach to the implementation of effective border controls to manage biosecurity threats. The division delivers its functions across defined pathways, including cargo, mail, conveyances, food, and travellers. Border controls include, but are not limited to, inspection, assessment, community engagement and contact centre services. Operations Forecasting and Scheduling (OFS) empower BOD to manage biosecurity risk through effective workload forecasting and scheduling strategies. OFS administer the divisions workforce management systems and conduct predictive workload analytics to enable the operational deployment of inspection, assessment and contact centre services.

The Cargo Operations West and Maritime branch conducts regulatory assessments and inspections of goods across the biosecurity continuum in WA, SA, and NT. Nationally, the branch manages regulatory import clearance functions for international vessels and defence activities, ensuring compliance with biosecurity, imported food, and human health requirements. Additionally, the branch supports the Biosecurity Operations Division through technical training, workplace coaching, regulatory capability, and workforce management to strengthen operational effectiveness and manage biosecurity risks.

The key duties of the position include:

This is where you play an important role.

As a Senior Data Analyst, you will work closely with stakeholders to understand the strategic decisions requiring data backed recommendations. With strong technical skills,



you will independently transform complex data into actionable insights by analysing and understanding operational risks and trends and developing impactful Forecasting and digital products- to support Operational teams to manage Biosecurity risk. An important part of this role is building internal stakeholder relationships, driving engagement and responding to complex enquiries with easy-to-understand insights and recommendations.

Key responsibilities of this role include:

- developing or managing the delivery of Operations Forecasting and Scheduling products to enable operational groups to manage biosecurity risk
- leading change management including communicating changes effectively and overseeing systems and documentation updates
- building internal stakeholder relationships including seeking and providing advice, feedback and subject matter expertise to respond to complex enquiries
- managing a national team including addressing escalated issues, group performance, deliverables, and conducting technical and quality checks
- supervising or transforming complex data into actionable insights by analysing operational risks, anomalies and trends, and developing impactful visualisations
- supporting staff development including managing staff onboarding and probation, mentoring and sharing technical skills
- preparing or overseeing the publication of high-quality written material including reports, briefs, instructions and corporate documents
- leading projects and innovation, including project planning and coordination, requirements gathering, business analysis,



problem solving, and evidence-based decision making.

Eligibility

Our ideal candidate will have:

Knowledge and experience

The following knowledge and demonstrated experience is desirable:

- workload forecasting or statistical modelling experience including knowledge of supply and demand modelling, forecasting methodologies and seasonality factors
- familiarity with Dynamics 365 CRM
- advanced SQL experience in writing or amending scripts and code
- strong experience developing visualisations and dashboards using in Power BI, DAX and Power Query
- knowledge of the department’s role in national biosecurity operations and/or experience in a regulatory workplace
- clear capability to lead a national team to deliver quality outcomes
- improvement principles, analytical techniques and tools.

Skills and capabilities

The successful applicant will have a demonstrated ability to:

- develop, adapt and troubleshoot products, including those built by others
- work within defined frameworks to interpret complex data and information, draw conclusions and make recommendations based on judgement, knowledge and skills
- work independently or as part of a team, establishing clear work plans for self and others
- make decisions in line with regulations, operating instructions, and procedures, using good judgement, expertise and knowledge, under limited guidance
- monitor, investigate and escalate changes in the broader work environment that may impact on work objectives
- communicate effectively and adapt communication styles appropriate to the audience
- identify, champion and actively pursue ideas and solutions to create efficiencies and improvements
- escalate critical issues to Executives with clearly articulated risks and evidence-based recommendations, to improve operational outcomes.

📌 Senior Data Analyst (Sydney)
🏢 Australian Department of Agriculture, Fisheries and Forestry
📍 Sydney