Powell Motor Group | Hobart, Tasmania

Competitive Salary + Performance Incentives | Immediate Start Available

Powell Motor Group is seeking an experienced, motivated and highly organised Senior Service Advisor to join our busy, multi-franchise dealership in Derwent Park.

As an established, family-owned Tasmanian automotive group, we pride ourselves on delivering exceptional customer service, maintaining strong operational standards and fostering a positive team environment.

We are looking for a confident and proactive individual who understands dealership service operations, takes ownership of their responsibilities and thrives in a busy, results-driven environment.

About the Role

This is a hands-on position suited to an experienced Service Advisor who can effectively manage daily service operations, maintain efficient workshop workflows and deliver an excellent customer experience.

Key responsibilities include:

- Manage retail, warranty and internal repair orders from booking through to invoicing.

- Coordinate used vehicle reconditioning to ensure efficient turnaround times.

- Identify and maximise labour sales and additional work opportunities.

- Monitor workshop bookings, open repair orders and job progress to ensure timely completion.

- Ensure technician recommendations are accurately quoted, communicated and followed up.

- Support workshop productivity, efficiency and service department performance targets.

- Maintain accurate records, strong processes and effective communication between customers, technicians and management.

- Contribute to a professional,



accountable and team-focused working setting.

About You

To succeed in this role, you will have:

- Proven experience as a Service Advisor within an automotive dealership.

- Sound knowledge of retail servicing, warranty procedures and internal workshop operations.

- Strong organisational skills with the ability to manage competing priorities in a fast-paced environment.

- Experience using dealership management systems, preparing quotes and processing invoices.

- An understanding of workshop productivity, efficiency and service department KPIs.

- Excellent communication, problem-solving and customer service skills.

- A proactive, solutions-focused approach with strong attention to detail.

- A high level of personal accountability and pride in delivering quality outcomes.

What We Offer

- Competitive remuneration package plus performance-based incentives.

- A stable, established and family-owned Tasmanian automotive group.

- The opportunity to work across leading automotive brands including LDV, KGM, Mahindra and Foton.

- A supportive team environment with experienced management.

- Genuine opportunities for professional development and career progression.

- An immediate start for the right candidate.

Ready for Your Next Opportunity?

If you're an experienced Service Advisor who enjoys a busy dealership environment, takes pride in keeping things organised and is committed to delivering outstanding customer service, we'd love to hear from you.

Apply now through SEEK and become part of the Powell Motor Group team.

📌 Senior Service Advisor – Automotive Dealership (Derwent Park)
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📍 Derwent Park