About the Role
We are seeking a skilled and motivated Field Service Technician to install, maintain, and repair Zünd digital cutting systems. The successful candidate will play a key role in ensuring optimal machine performance and customer satisfaction through high-quality technical support and service delivery.

Key Responsibilities
• Install, commission, and configure digital cutting machines at customer sites
• Perform routine maintenance, troubleshooting, and repairs on mechanical, electrical, and software components
• Diagnose faults and implement effective solutions in a timely manner
• Provide on-site and remote technical support to customers
• Train operators on machine use, safety procedures, and basic maintenance
• Complete detailed service reports and maintain accurate records of work performed
• Liaise with internal teams regarding technical issues, spare parts, and service updates
• Ensure compliance with workplace health and safety standards at all times
• Travel to customer sites as required Skills and Experience




• Proven experience in a service technician or field service role (preferably with CNC, digital cutting, or automated machinery)
• Strong mechanical and electrical troubleshooting skills
• Basic understanding of control systems, software, and networking
• Ability to read and interpret technical drawings and schematics
• Strong problem-solving skills and attention to detail
• Excellent communication and customer service skills
• Ability to work independently and manage time effectively
• Valid driver’s license Preferred Qualifications
• Trade qualification in electrical, mechanical, or mechatronics engineering
• Experience with digital cutting systems (Zünd or similar platforms)
• Knowledge of CAD/CAM software workflows
• PLC or motion control experience (advantageous)

What We Offer
• Competitive salary and allowances
• Company vehicle, tools, and equipment
• Ongoing training and professional development
• Supportive team workplace
• Opportunities for career growth

📌 Field Service Technician (Melbourne)
🏢 Zund Australia
📍 Melbourne