Introduction:

About The Company
Supagas is a fast-growing national, leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases and Helium. We are rapidly building a reputation for growth and success based on an exceptional "YES WE CAN" customer service offering and quality products in the highly competitive market. Description:

About The Role
We are seeking an enthusiastic, confident, and energetic Medical Customer Service Officer to join our Dandenong branch on a fixed term contract to cover a maternity leave period. Duties & Responsibilities
• Handle a high volume of incoming calls, processing orders, and addressing customer inquiries.
• Assist in converting incoming phone and email inquiries into Branch Sales.
• Exceed customer service expectations by providing exceptional support to operations.
• Address customer queries and manage accounts promptly and professionally.
• Offer customers accurate product, service, and procedural information.




• Ensure precise setup of new customer accounts.
• Process credit card payments as needed.
• Provide support to Operations and Sales teams.
• Engage in web chat support. Skills and Experiences: Skills & Experience
• Proven experience in an inbound call centre environment, managing high call volumes.
• Familiarity with Pronto & Salesforce software is highly advantageous.
• Possess a professional and friendly telephone manner, as the role primarily involves telephone-based communication.
• Strong attention to detail. Benefits
• Competitive Salary Package
• Monday to Friday
- 10am to 6pm
• Excellent Employee Reward Program The successful candidate will undergo a pre-employment medical assessment. If you believe you possess the skills and experience listed above and want to be the next member of the Supagas Team, please click apply below

📌 Customer Service Officer (Melbourne)
🏢 Supagas
📍 Melbourne