We're looking for an organised, reliable receptionist/office administrator to be the friendly face of our small, busy St Kilda accounting practice. You'll run the front office independently, as our office manager works remotely.
Key responsibilities
Manage the front office independently Handle phone lines in a calm and professional manner Scan, file, and manage mail and client documents with strong attention to detail Handle confidential client information (TFNs, financials) with complete discretion Manage client documents and maintain confidentiality Provide clear, skilled written communication for client emails Work with Microsoft 365, PDFs, XPM/Xero, ATO portal, NowInfinity, ASIC Connect,
and e-signing tools Follow processes carefully Identify and resolve issues proactively About you 1-3 years' admin or reception experience, ideally in an accounting, legal or financial services office Calm and professional on a busy phone line Strong attention to detail when scanning, filing, handling mail and managing client documents Comfortable with Microsoft 365 and PDFs, and quick to learn new systems Clear, professional written communication Warm, proactive and organised Lives locally and is punctual and dependable Confident working independently Opportunity to grow into a broader office management role