Company Description Ibis Sydney Airport is looking for a Front Office Receptionist to join this ever thriving and exciting environment. Ibis Sydney Airport is 3.5
* Hotel with 200 Rooms right in the Sydney Airport precinct and close to the domestic terminal. At Ibis Sydney Airport, our reception is our un-official director of first impressions You lead with making every person feel welcome and create memorable experience, right from GO

Job Description
• Take initiative to ensure that interactions with our guests (internal or external) are positive, productive, professional and in keeping with the principles of Heartist
• Support and value the contributions of all team members, creating trust and empowering our people
• Treat guests and team members from all cultural groups with respect, sensitivity and transparency.
• Be an advocate of ALL: Accor’s loyalty program to non members
• Checking guests in and out Maintaining accurate guest accounts
• Taking bookings, providing helpful information & entering reservations




• Answering guests queries in a timely and efficient manner.
• Addressing guest requests and handling guest complaints in a positive manner.
• Liaise with inter departments to assist guest and advise of room moves Qualifications
• Previous hotel front office reception experience preferable
• Professional telephone manner and exceptional customer service skills
• Excellent communication, interpersonal and time management skills
• A friendly and positive can-do attitude who enjoys working in a team
• Previous experience Opera desirable not essential Additional Information What is in it for you:
• ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide on Accommodation and Food & Beverage,
• Become a Heartist and work in an setting where we encourage you to bring your real self to work, unleash your creativity and have fun.
• Job-Category: Rooms
•

Job Type
Permanent
• Job Schedule: Part-Time

📌 Front Office Receptionist (Sydney)
🏢 AccorHotel
📍 Sydney