Job Title: Support Coordinator

Location: Australia (Multiple Locations)
Employment Type: Full-time / Permanent
Visa Sponsorship: Available (SID Subclass 482)

Role Overview

A Support Coordinator works with participants of the National Disability Insurance Scheme (NDIS) to help them understand, implement, and manage their NDIS plans. The role involves connecting participants with appropriate service providers, building their capacity to coordinate supports independently, and ensuring they achieve their personal goals and improve their quality of life.

Support Coordinators play a vital role within Australia's disability and community services sector by facilitating access to services, advocating for participants, and coordinating supports that promote independence, inclusion, and wellbeing.

Key Responsibilities

- Assist participants in understanding and implementing their NDIS plans

- Coordinate and connect participants with suitable disability, health, housing, education, employment, and community support services

- Develop individual support strategies aligned with participant goals

- Monitor service delivery to ensure quality outcomes and participant satisfaction

- Build participants' capacity to manage their own supports and make informed decisions

- Maintain strong relationships with service providers, allied health professionals, families, and carers

- Advocate for participants to ensure they receive appropriate services and supports

- Conduct regular plan reviews and identify changes in participant needs

- Maintain accurate case notes, reports, and participant records in accordance with NDIS Practice Standards

- Participate in case conferences, multidisciplinary meetings, and service planning

- Ensure compliance with NDIS Quality and Safeguards Commission requirements, privacy legislation, and organisational policies

Required Qualifications & Skills

- Bachelor's degree or Diploma in Social Work, Community Services, Human Services, Psychology, Disability, Health Sciences, or a related field





- Certificate IV in Community Services or equivalent (may be accepted depending on employer requirements)

- Solid understanding of the National Disability Insurance Scheme (NDIS)

- Excellent case management, coordination, and problem-solving skills

- Outstanding communication, negotiation, and interpersonal abilities

- Ability to manage multiple participants and competing priorities

- Strong organisational and documentation skills

- Proficiency in Microsoft Office and client management systems

- Current Australian Driver's Licence (preferred)

- NDIS Worker Screening Check (or eligibility to obtain)

- Working With Children Check (where applicable)

Experience

- Demonstrated experience in Support Coordination, Case Management, Disability Services, Community Services, or Human Services

- Experience working within the NDIS framework is highly desirable

- Experience coordinating services for individuals with physical, intellectual, psychosocial, or neurological disabilities

- Knowledge of person-centred planning, risk assessment, and safeguarding practices

- Experience collaborating with multidisciplinary teams and community service providers

- International candidates must meet employer requirements and Australian visa eligibility criteria

Salary Range

AUD 75,000 – 110,000+ per year
(Based on experience, qualifications, employer, location, and complexity of participant caseload.)

Senior Support Coordinators, Specialist Support Coordinators, or Team Leaders may attract higher remuneration.

Additional benefits may include relocation assistance, professional development funding, flexible working arrangements, salary packaging, and performance incentives.





Anything significantly below market rates for an experienced Support Coordinator in Australia is generally not considered competitive.

Visa Sponsorship

The employer supports eligible international Support Coordinators through approved Australian visa pathways.

Available Visa Option

- Skills in Demand (SID) Visa – Subclass 482

Support Provided

- Employer nomination and visa sponsorship documentation

- Assistance with relocation and settlement in Australia

- Orientation to the Australian disability and community services sector

- Ongoing professional development and NDIS training

- Guidance on workplace compliance and Australian service standards

Eligibility for Sponsorship

- Relevant qualification in Community Services, Social Work, Human Services, Psychology, Disability, or a related discipline

- Relevant experience in Support Coordination, Case Management, or Disability Services

- Knowledge of the NDIS and participant-centred service delivery

- Meeting Department of Home Affairs (DHA) English language, health, and character requirements

- Ability to satisfy employer compliance and role-specific requirements

Perks

- Competitive remuneration with structured career progression

- Visa sponsorship with potential permanent residency pathways

- Prospect to work within Australia's expanding disability and community services sector

- Versatile work arrangements depending on employer and service model

- Ongoing professional development and leadership opportunities

- Supportive multidisciplinary team environment

- Modern workplace systems with comprehensive onboarding and mentoring

How to Apply

Interested candidates should submit:

- Updated CV

- Relevant qualifications (Degree, Diploma, or Certificate IV)

- NDIS Worker Screening Check and other relevant certifications (if available)

- Details of previous Support Coordination, Case Management, or Disability Services experience

- Availability for interview

📌 Support Coordinator (Melbourne)
🏢 Jobsnvisa Anz
📍 Melbourne