About this opportunity

The Aged Care Volunteer Visitor Scheme is an initiative by the Australian Federal Government and Department of Health that aims to improve the quality of life for aged care residential or home care recipients who are socially isolated.

The role of an ACVVS volunteer is to provide regular friendship and companionship to aged care recipients of residential care or home care who are socially isolated.

Visits should be conducted at regular intervals throughout the year (minimum 1 hour a fortnight) and be conducted in person (face-to-face). Volunteers engaged by Footprints Community ACVVS must be a minimum of 18 years of age taking into consideration the maturity of ageing and possibilities of illness or death.

Responsibilities - What will I be doing?

- Working within policies and procedures set out by Footprints Community
- Participating and completing training modules to ensure a protected and happy visiting experience for both the volunteer and care recipient
- Visiting a designated care recipient of aged care services on a regular basis
- Adhere to the Residential Care Facility conditions of entry and rules when entering RCFs for the purpose of ACVVS visits
- Advising the ACVVS Coordinator of the visit details
- Respecting the rights of the ACVVS care recipient including confidentiality and privacy
- Informing the ACVVS Coordinator if they are experiencing any difficulties with visiting the care recipient




- Informing the ACVVS Coordinator of the intention to cease visiting on a temporary or permanent basis – no longer available to provide volunteer services
- Exercising a duty of care at all times
- Reporting unsafe visiting environments to the ACVVS Coordinator
- Notifying the ACVVS Coordinator of any accident or incident that occurs whilst visiting;
- Reporting any concerns in regards to abuse or neglect of the aged care recipient to the ACVVS Coordinator immediately
- Compliance with Public Health Orders for COVID-19 and influenza vaccination requirements in your state or territory; and
- Volunteers engaged in ACVVS must be a minimum of 18 years of aged and are required to undergo a National Criminal History Record Check before commencing visits to care recipients.

Knowledge and Skills of a Volunteer Visitor

- Genuine empathy and understanding of older people
- Good communication and listening skills
- Bilingual language skills (not essential)
- The ability to work independently
- A commitment to developing a strong and ongoing relationship with an older person and to the ACVVS program
- Willingness to act with integrity, respect, confidentiality and dignity; and
- The ability to be flexible
- Persons from a diverse, complex vulnerability or cultural background are strongly encouraged to volunteer
- Be 18+ years old.

Join Footprints today and make a difference to those in need.

📌 Volunteer Visitor - Aged Care Volunteer Visitors Scheme (Fortitude Valley)
🏢 Footprints Community
📍 Fortitude Valley