11 Nov
|
Snap Fitness
|
Lane Cove
11 Nov
Snap Fitness
Lane Cove
Location: Lane Cove, NSW
Employment Type: Full Time
Snap Fitness Lane Cove is seeking a driven, hands-on Club Manager to take full ownership of the day-to-day operations and performance of our club. This is a leadership role suited to someone who thrives in a fast-paced fitness environment and is passionate about delivering an outstanding member experience while driving sales and growth. Future partnership and growth opportunities available for the right candidate.
Club Manager – Snap Fitness Lane Cove
About the Role
As Club Manager, you will be responsible for the complete operation of the club, including sales performance, staff leadership, member engagement, cleanliness standards, compliance, and overall profitability. You will be the face of the club and lead from the front. You will have support from the Club owner at all times.
Key Responsibilities
Club Operations
- Oversee the full day-to-day operations of the club
- Ensure the club is clean, safe, well-maintained, and compliant at all times
- Manage opening/closing procedures and contractor relationships
- Ensure systems, processes, and Snap Fitness brand standards are followed
Sales & Growth
- Drive membership sales, retention, and local area marketing initiatives
- Achieve and exceed monthly sales and KPI targets
- Lead lead-generation activities including outreach, promotions, and community engagement
- Manage enquiries, tours, follow-ups, and conversions
- follow snap fitness marketing plans and promotional calendar
Team Leadership
Recruit, train, roster, and manage staff and personal trainers
- Coach and motivate the team to deliver exceptional service
- Manage performance, conduct regular check-ins, and address issues promptly
- Foster a positive, high-energy club culture
Member Experience
- Deliver outstanding customer service and resolve member issues professionally
- Build robust relationships with members to increase retention and referrals
- Ensure onboarding, inductions, and ongoing engagement are delivered consistently
Administration & Reporting
- Manage rosters, payroll inputs, reporting, and KPIs
- Handle member accounts, billing enquiries, and system administration
- Monitor expenses and assist with budgeting and cost control
About You
- Proven experience in a gym, fitness, or customer-focused management role
- Strong sales ability with a results-driven mindset
- Confident leader who can manage and motivate a team
- Highly organised with excellent communication skills
- Self-motivated, reliable, and accountable
- Passion for health, fitness, and customer experience
- Availability to work flexible hours including early mornings, evenings, and weekends
What We Offer
- Great growth incentives for the Club manager and Team too - making achieving targets a breeze - especially in a new club!
- Opportunity to gain valuable experience in running a Gym
- Competitive salary plus performance-based incentives
- Support from a globally recognised fitness brand
- Career progression and future ownership/partnership
- Complimentary gym membership
Ready to Take the Lead?
If you’re a motivated fitness professional ready to take full ownership of a high-performing club, we’d love to hear from you.
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📌 Gym club manager (Lane Cove)
🏢 Snap Fitness
📍 Lane Cove