Ingram Micro Australia is seeking a GM, Pre-Sales Operations & Customer Experience to lead the Quote Desk, Vendor Operations, and pre-sales exception management. You will guide teams locally and offshore to deliver exceptional service and scalable operations.
You’ll own the end-to-end pre-sales operating model, drive automation and digital adoption (including Xvantage), partner with Sales, Product, Finance, and Technology, and champion a customer-first culture across the business.
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📌 Head of Pre-Sales Ops & Customer Experience (Sydney)
🏢 Ingram Micro
📍 Sydney
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