Water Corporation is seeking a customer-focused specialist to support vulnerable customers enrolled in hardship programs. You will deliver empathetic guidance and practical solutions, building trust and ensuring dignified outcomes during challenging times.
You will manage payment arrangements, coordinate with external financial counsellors and internal teams, and contribute to continuous service improvements while maintaining an inclusive customer experience.
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📌 Empathetic Financial Support Officer (Hardship Programs) (Perth)
🏢 Water
📍 Perth
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