- Join the AccessAbility team at Swinburne University
- Full time, ongoing position at our Hawthorn campus
- HEW 5 salary + 17% superannuation

About The Role The AccessAbility Support Officer reports to the Team Leader, AccessAbility Services, and is responsible for coordinating Education Access Worker (EAW) and examination invigilator support. The role also provides administrative assistance to the Administration Officer and AccessAbility Advisers, including responding to student enquiries, managing registrations and supporting case intake. The position delivers timely and accurate information about educational adjustments and AccessAbility services through face-to-face, telephone and email channels. It provides customer-focused support to students, staff, colleagues and external stakeholders, while liaising with schools and external providers to facilitate the effective implementation of students’ educational adjustments.

About You To be suitable for this role you will need to have experience in the below key accountabilities:

- Demonstrated experience delivering high-quality administrative and support services in a demanding, client-focused environment
- Demonstrated initiative and self-management skills, with the ability to manage varied functions and tasks proactively under general direction
- Ability to work independently within established procedures and collaboratively as part of a team, provide responsive service to diverse clients, and recognise when matters require escalation
- Excellent time management and organisational skills, with ability to prioritise workloads to ensure deadlines are met

Qualifications Completion of a degree without subsequent relevant work experience; or completion of an associate diploma and at subsequent relevant work experience; or an equivalent combination of relevant experience and/or education/training Further information about this role can be found in the attached position description.

About Swinburne University Of Technology

Swinburne’s strategy draws upon our understanding of future challenges.



We choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship. We are committed to a differentiated university proposition in education and research.

Our Ad Astra strategy is the cornerstone of Swinburne’s bold ambition to lead globally in technology-driven education and research. This strategy positions us to create transformative solutions, empower learners, and partner with industry to thrive in an ever-changing world.

What We Offer You!

- Work your way with flexible working arrangements, including hybrid options and generous parental leave to support a balanced lifestyle.
- Exclusive staff discounts, including discounted Medibank health insurance, 50% off Swinburne courses and other partner offers.
- Swinburne offers 17% super and salary packaging options, including car leasing and extra super contributions.

Want to learn more? Head over to our benefits page!

To Apply

Please submit your CV and cover letter addressing the Key Selection Criteria and your suitability for this position.

To review the Position Description and to apply, please scroll down to the bottom of the page.

If you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to Swinburne’s Jobs website to access the Position Description at the bottom of the page.

Please Note: Appointment to this position is subject to passing a Working with Children Check.

If you are experiencing technical difficulties with your application, please contact the Talent Acquisition team at [email protected]

Applications Close: Thursday 19 November 2026, 11pm





Swinburne offers flexible working options contained in our leave and parenting/carer policies to support work-life balance.

Diversity, Equity and Inclusion

Swinburne has become a world-class university, driving social and economic impacts through science, technology, and innovation. As a dual-sector university, our vision is for people and technology working together to build a better world.

Central to our vision is our commitment to diversity, equity, and inclusion. We pride ourselves on being an equal opportunity employer focused on attracting, retaining, and developing excellent talent. We work to remove barriers related to gender identity, culture, ethnicity, sexual orientation, disability, and age.

Swinburne is proud to be recognised as an AWEI Gold Employer, reflecting our commitment to creating an inclusive workplace where LGBTQIA+ employees, students and communities can thrive.

We strongly encourage applicants from diverse Aboriginal and Torres Strait Islander communities.

Our Moondani Toombadool

Centre leads our Indigenous education and culture at Swinburne, guided by community wisdom and leadership.

We support applicants with disabilities, and reasonable adjustments can be requested at any stage of the recruitment process.

For reasonable adjustment requests - including accessible formats of the position description, application form, or other documents, please contact [email protected] or call +61 3 9214 3550.

Please note: this phone number is for disability and reasonable adjustment enquiries only. General enquiries about the role can also be emailed to [email protected].

Victoria’s Commitment to Action: Improving international student employment outcomes.

As a signatory to Victoria’s Commitment to Action, Swinburne seeks to remove barriers to international graduate employment. We welcome and encourage applications from international graduates.

As a Circle Back Initiative Employer, we commit to responding to every applicant.

📌 AccessAbility Support Officer (Melbourne)
🏢 Swinburne University Of Technology
📍 Melbourne