We have an opportunity for an experienced, enthusiastic Administration Officer/Receptionist to become an essential part of our team.
A minimum of 3-5 years administration or office experience is essential for this role.
You will be responsible for answering phones, managing an online booking system (AroFlo), Invoicing, escalating enquiries when needed and providing a high level of service to our technicians and clients. An excellent phone manner and computer skills is required.
Proficiency in Microsoft Office applications is required for this position.
Prior experience with AroFlo booking system is preferred but not essential.
This position would suit someone who is pro-active, can complete set tasks in a timely manner and has an eye for detail, with exceptional organisational skills. The role requires the ability to juggle and manage other jobs that arise and take responsibility for completion of tasks. We are looking for a self starter who can think on their feet.
Skills and tasks :
- Organised, efficient, ability to multi-task
- Professional Phone Manner
- Is willing to learn and apply current skills
- experience using Xero accounting system or similar
- Excellent written and verbal communication skills
- Must be reliable and punctual
- Data entry, Invoicing, filing and ad-hoc administration duties
- Other reasonable duties that may be assigned from time to time to meet the needs of the business
- Handle complex enquiries and resolve issues
- Excellent organisation skills and ability to work under pressure
- Accounting experience or Cert 4 Book Keeping will be an advantage
If you feel that you are suitable for this position, please apply with a cover letter and your CV. Only applicants with requested experience will be considered. Attractive salary offered to the right candidate.