Do you love being the person who keeps everything moving? We want to hear from you.

Aerofloat is looking for a sharp, organised and personable Aftercare Operations Coordinator to join our long-standing, high-performing team in Caringbah. This is a busy, hands-on role at the centre of our Aftercare business. You will coordinate the technical servicing and product supply requirements of our clients, working closely with our clients, suppliers, manufacturers and our engineering team every day.

If you like a fast pace, enjoy talking to people and get real satisfaction from closing the loop on every task, this role is for you.

Company Overview

Aerofloat is an Australian-owned leader in wastewater treatment, specialising in the design, manufacture, installation and commissioning of treatment systems built on our own patented technology. We create tailored solutions for clients across a wide range of industries, helping them meet their environmental obligations and contributing to a cleaner, more sustainable future.

For us, the job doesn’t end at commissioning. Once a system is up and running, our Aftercare team ensures it performs at the high standards expected of our clients. Our Aftercare business supplies the treatment chemicals and replacement parts that keep systems running, provide scheduled servicing and maintenance via our skilled engineers and technicians, and support our clients on an ongoing basis.

Our clients rely on their treatment systems to keep their operations compliant; a reliable supply of chemicals and parts and responsive support are central to the long-term relationships we build.

About the Role

As Aftercare Operations Coordinator, you’ll be at the centre of our Aftercare work, based in our Caringbah office.



You’ll keep our clients supplied with the chemicals and parts their systems depend on, raise quotes and purchase orders, follow up suppliers and manufacturers to ensure deliveries remain on track, and look after invoicing, reconciliations and key client accounts. You’ll report directly to our Aftercare Client Relations and Logistics Manager and work closely with them daily in our Caringbah office.

As well as working closely with clients, suppliers and our engineering and finance teams every day, you’ll be joining a long-standing, high-performing team that values organisation, accuracy and closing the loop on every task.

- Managing the Aftercare email inbox and Slack communication channels throughout the day, and ensuring all client and team requests are promptly actioned
- Raising quotes and purchase orders for parts, chemical supply and servicing
- Following up suppliers and manufacturers promptly via phone and email ensure deliveries remain on track
- Invoicing clients for servicing, chemicals and parts in our Xero accounting system
- Reviewing and approving chemical supplier bills, ensuring our tracking systems are up to date
- Supporting key client accounts with stock-on-hand counts, blanket orders, and monthly and quarterly quoting and invoicing
- Completing monthly reconciliations and reporting, including supplier statements, factory inventory, open quotes and proof-of-delivery documentation.





About You We are looking for an enthusiastic, operations coordinator who thrives in a hands-on role and excels in both independent and team-based environments. The ideal candidate will possess the following:

- Experience in a fast-paced customer service, operations, coordination or procurement role. Logistics experience is highly regarded.
- Excellent written and verbal communication skills. You're confident picking up the phone to clients, suppliers and manufacturers.
- Outstanding organisation and time management. You can juggle competing priorities and still hit deadlines, especially at month-end.
- A high-performance mindset with strong attention to detail and accuracy
- Solid computer skills (Outlook, Excel). Experience with Xero is highly regarded.
- Availability to work full-time, Monday to Friday, in our Caringbah office.

Why Aerofloat?

- Work for an Australian-owned industry leader in wastewater treatment solutions
- Thrive in a team known for its strong ethics and exceptional staff retention
- Enjoy a close-knit workplace where talented, passionate people support and motivate one another
- Contribute to work that has a real, positive impact on the environment
- A market-competitive salary and opportunities for professional growth
- A varied role where no two days are the same and your work makes a visible difference
- Regular team-building events and celebrations.

A strong Aerofloat is an equal opportunity employer committed to diversity and inclusion. Applications are strongly encouraged from Aboriginal and Torres Strait Islander people; people with a disability; people who identify as LGBTIQ; and those from culturally and linguistically diverse backgrounds.

📌 Aftercare Operations Coordinator (Caringbah)
🏢 Aerofloat (Australia
📍 Caringbah