We are seeking a highly assertive, organised and commercially minded Business Manager to take control of a portfolio of caretaking businesses on the Lower Gold Coast.

ASSERTIVE BUSINESS MANAGER

Lower Gold Coast | Portfolio of Caretaking Businesses

We are seeking a highly assertive, organised and commercially minded Business Manager to take control of a portfolio of caretaking businesses on the Lower Gold Coast.

Let's be upfront. This is not a role for someone whose primary motivation is to keep everyone happy, avoid difficult conversations or simply get through the day's workload.

We are looking for someone who takes ownership, works methodically, makes sound commercial decisions and has the confidence to address issues directly when necessary.

This is an opportunity for the right person to take control of an established portfolio, restore and strengthen its value, implement effective management practices and build a solid foundation for future growth.

In doing so, you will have the opportunity to demonstrate your capabilities, establish a strong track record of achievement and build a professional reputation that could open the door to even greater opportunities.

Importantly, successful achievement of agreed business objectives will provide the opportunity to receive a substantial financial bonus linked to a future sale of the business.

The qualities we are looking for

We believe the right person will:

- Value efficiency, structure and accountability, while continually looking for ways to improve established systems and processes.
- Build positive professional relationships without compromising sound business decisions or the interests of the wider organisation.
- Be comfortable speaking frankly, having honest conversations and addressing problems directly rather than allowing them to escalate.
- Remain objective, confident and decisive when dealing with challenging personalities, competing interests or difficult circumstances.
- Understand that effective management sometimes requires making unpopular decisions and having the confidence to stand by them.

What will make you stand out? We are looking for someone who:

- Has exceptional common sense and the ability to navigate complex situations without losing sight of the bigger picture.
- Is exceptionally organised, with the ability to plan, prioritise and manage their own workload as well as that of others.
- Is assertive, resilient and confident enough to make decisions without being emotionally influenced or manipulated.
- Can understand and interpret legislation, contractual obligations, committee structures and governance processes.




- Views problems and conflict as opportunities to find solutions rather than reasons to retreat.
- Has solid negotiation and influencing skills and can gain cooperation, even when dealing with difficult or time-consuming issues.
- Understands the importance of balancing individual expectations with the best interests of customers and the wider community.
- Builds professional relationships through consistency, transparency, integrity and, most importantly, follow-through.

What will you be responsible for? You will oversee the effective administration and management of a portfolio of caretaking businesses, with a solid emphasis on systems, accountability, compliance, operational performance and relationship management.

Your responsibilities will include

Systems and Administration

Implementing and maintaining structured administrative systems to ensure contractual obligations are fulfilled, deadlines are monitored, responsibilities are clearly allocated and important tasks are never overlooked.

Building Management

Overseeing preventative maintenance and unplanned repairs, ensuring buildings are properly maintained, issues are addressed promptly and the long-term value of each asset is protected.

Contractor Management

Managing a small team of contractors, setting clear expectations and ensuring work is completed efficiently, within appropriate timeframes and in accordance with established reporting and accountability procedures.

Body Corporate Relationships

Rebuilding confidence and strengthening relationships with Body Corporate representatives by demonstrating that the business operates professionally, efficiently and transparently, always with the interests of the entire scheme in mind rather than those of a select few individuals.

Negotiation and Dispute Resolution

Working constructively with committee members and lot owners to resolve disagreements, manage competing expectations and achieve practical outcomes. The ability to navigate difficult situations, negotiate effectively and avoid unnecessary and costly legal disputes wherever possible will be particularly important.

Experience – What matters most?

You do not necessarily need previous experience in the caretaking industry.

Experience in managing people, contractors, administrative systems,



property portfolios or property-related assets would certainly be advantageous. However, we are more interested in your ability to take responsibility, manage competing priorities, exercise sound judgement and achieve measurable results.

Attitude, capability and the willingness to take ownership will count for more than industry experience alone.

What's in it for you?

This is an opportunity to take genuine ownership of a business management role and make a measurable difference to the performance and future value of an established portfolio.

You will enjoy

- Autonomy and Control: Genuine freedom to manage your responsibilities, make decisions and take ownership of outcomes.
- Flexible Working Arrangements: A degree of independence in structuring your working day and managing your workload.
- Technology and Systems: Access to advanced tools and technology to help you manage the portfolio efficiently and professionally.
- Above-Industry Earning Potential: A competitive remuneration package reflecting the importance and responsibility of the position.
- Substantial Future Financial Reward: The opportunity to participate in a significant bonus linked to a future sale of the business, subject to achieving agreed objectives and applicable bonus arrangements.
- Career Development: An opportunity to demonstrate your management capabilities, build an impressive track record and position yourself for more senior opportunities.

Time to make a name for yourself and make a difference! Please don't waste your time or ours by applying if you are simply looking for another position to fill.

We are looking for someone who wants to be recognised as the person who can take control, turn things around, deliver results and genuinely add value to a business.

What matters is that you are someone who gets things done, accepts responsibility, has the confidence to manage people and difficult situations, and possesses the communication and organisational skills to bring people along with you.

If you recognise yourself in this description, we would like to hear from you.

Don't just send us a CV. Tell us why you believe you are the person we need, what you can bring to the business and how you would approach the chance.

Successful applicants will be invited to meet with us and demonstrate what they can bring to the business and how they would approach taking the portfolio forward.

We are looking to fill this position without delay. If you have the ability, confidence and drive to make a genuine difference, we want to hear from you. Email us on [email protected] today so we can arrange a time to meet you.

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