Oz Lotteries, part of Jumbo Interactive Ltd, is seeking an experienced Operations Leader to oversee customer support, FinOps, process improvement and quality. You will build an operating model, coach leaders, and ensure timely, compliant delivery of services.
The role is hands-on, with responsibilities spanning day-to-day supervision, cross-training, and SLA management, reporting to the General Manager. Based in Milton, Brisbane with hybrid work.