About the role The Administration position is a key role at the heart of the Tasmanian Branch’s success. Providing critical administrative, operational and coordination support to the State Secretary, Organisers, stakeholders and members, this position keeps the Branch running smoothly, efficiently and professionally. As a trusted and reliable central role, the Administration position enables the team to stay focused on representing members, advancing collective interests and delivering strong outcomes.

Key responsibilities

- Act as the first point of contact for all calls and enquiries, provide first-call resolution where appropriate, and staff the reception desk at the Branch Office.

- Oversee and coordinate the State Secretary’s schedule, meetings and appointments.

- Arrange travel logistics and bookings for transport and accommodation across branch personnel.

- Arrange meetings, schedules and venue bookings for conferences and events.

- Send invitations, anticipate scheduling clashes and develop solutions to support efficient event workflow and coordination.

- Draft, monitor and respond to written correspondence according to the relevant audience, addressing matters with professionalism and timeliness.

- Respond to calls and messages with professionalism and courtesy, including liaising with politicians, government departments and boards.

- Establish data quality practices, identify systemic issues and improve the integrity of data reporting.

- Organise and maintain files, correspondence and documents in line with AMWU policies, confidentiality requirements and the Privacy Act.

- Liaise with members and update the membership system under the guidance of the National Membership Coordinator.





- Provide additional support as required by the State Secretary or Branch Organisers on various tasks and projects.

What we're looking for

- A strong commitment to trade unionism and the principles and values of trade unions.

- The ability to work effectively within a small team and adapt to a variety of tasks to meet organisational needs.

- Strong digital literacy and technical proficiency, including knowledge of Microsoft Outlook, Word, Excel and PowerPoint.

- The ability to troubleshoot routine issues, improve workflows and use systems efficiently across the Branch.

- Strong scheduling and coordination skills, including experience coordinating meetings, rooms, travel logistics, transport, accommodation, paperwork and reminders across competing demands.

- Excellent communication skills, with the ability to tailor communication to different audiences, handle sensitive conversations professionally and prepare polished correspondence.

- A professional and service-focused approach when managing members and stakeholders, including the ability to handle difficult stakeholders calmly.

- Confidentiality, discretion and integrity when handling highly sensitive matters and personal information.

- Strong time management and prioritisation skills, with the ability to anticipate bottlenecks and support team workflow under pressure.

Advantages

- Full-time, 35 hours per week. Option for part-time or job share for the right candidate(s).

- Monthly RDOs (Rostered Days Off) for full-time.

- 25% leave loading

- 12% superannuation

- 4 weeks annual leave, plus Christmas shutdown

Please submit your application addressing the skills, experience and responsibilities outlined above.

📌 Branch Administration (Hobart)
🏢 AMWU
📍 Hobart