Castle Medical Holdings provides comprehensive services in The Hills and Western Sydney area and its surrounding districts . We are looking for vibrant patient services /reception staff to join our friendly patient services team at our Castle Medical Marsden Park and Castle Hill Medical Centre.

You will be effective, hardworking, reliable, and committed to providing exceptional care to all patients and be able to start work ASAP. Some weekend availability is also a requirement on a rotating roster.

What is required of the role:

Greeting Patients: Welcoming patients as they arrive at the clinic.

Scheduling Appointments: Managing the appointment calendar, scheduling and rescheduling appointments, and ensuring that patients are booked with the appropriate doctor.

Answering Phones: Handling incoming calls,



responding to inquiries, directing calls and sometimes triaging urgent calls.

Patient Registration: Checking in patients, verifying personal information, updating medical records, and ensuring all necessary forms are completed.

Handling Patient Records: Organizing and maintaining electronic or paper medical records, ensuring that they are up to date, confidential, and easily accessible.

Billing and Payments: Assisting with billing processes, accepting payments, and providing receipts. They may also follow up on outstanding balances.

#J-18808-Ljbffr

📌 Patient Services (Sydney)
🏢 Castle Medical Centres
📍 Sydney