About the role

We are seeking a full-time, experienced, and highly organised Business Support Officer to support the day-to-day operations of our growing business. This is a varied, hands-on role suited to someone who is proactive, resourceful, and confident working independently. Working closely with the Working Director, you will oversee administration, accounts, compliance, and work order coordination, helping ensure business operations run smoothly and efficiently.

We are looking for someone who takes initiative, manages competing priorities, and takes ownership of their responsibilities.

Key responsibilities

- Communication: Liaise with clients, contractors and technicians, manage incoming requests and coordinate scheduled maintenance.

- Operations: Coordinate technicians and contractors, arrange site requirements, monitor job progress and prepare operational reports.

- Work Order Coordination: Manage work orders, job scheduling, quotes and job documentation through Ventia Maximo or similar systems.

- Compliance: Maintain contractor and technician licences, insurance records, vehicle registers, equipment registers and compliance documentation.

- Accounts: Assist with accounts payable and receivable, prepare quotes and invoices using MYOB,



process purchase orders and monitor outstanding payments.

- Administration: Manage daily office administration, emails, filing, document management, records and general office organisation.

About you

- The ability to work independently, take initiative and manage competing priorities.

- Excellent communication and attention to detail.

- Experience with MYOB or similar accounting software.

- Competency in Microsoft Office, particularly Excel and Outlook.

- Experience with accounts administration, invoicing and purchase orders.

- Strong organisational and time management skills.

- Previous experience in administration, business support or operations coordination

- Knowledge of contractor compliance, insurance and site documentation.

Highly regarded

- Background in plumbing, maintenance, construction or trade services.

- Experience with Connecteam or workforce management platforms.

- Experience with IBM Maximo or similar work order management systems.

What we offer

- Opportunities to develop skills across administration, accounts and operations.

- Direct working relationship with the Working Director.

- A supportive team workplace.

- A varied role with genuine responsibility and autonomy.

📌 Business Support Officer – Administration, Accounts & Operations (Perth)
🏢 Keystone People Solutions
📍 Perth