LOGISTICS & OPERATIONS LEAD (LUXURY WOMEN'S FASHION)

SALARY: Base + 12% Super + Clothing Allowance (after successful probation)

HOURS: 9:00am - 5:00pm, Monday - Friday

Work Rights: You must be an Australian citizen or permanent resident. Applicants without these work rights cannot be considered for this role.

ABOUT BONDI BORN

BONDI BORN is an Australian luxury swim and resort wear designer. We are a B Corp Certified company, meaning we operate to the highest standards of sustainability, ethics, and quality. We warehouse and ship globally to our global ecommerce & retail customers from our Marrickville HQ.

We are a tight, passionate, majority female-owned and operated team. We work hard, we value our people, and we are looking for a passionate and dedicated logistics professional to be across the inbound and outbound movement of our inventory and ensure it is accounted for accurately and effectively.

THE ROLE

Reporting directly to our Head of Operations, this is an exciting "next step" role for a highly organised individual who takes pride in execution and wants to development beyond picking and packing.

We are a small, hands-on team so you will be happy to multi-task and get involved in various areas of the business that relate to inventory movement - to our ecommerce customers, our wholesale customers and our retail stores.

DAILY PRIORITIES & KEY RESPONSIBILITIES

1. Team Leadership & Inventory Integrity

Team Lead: Training and supervising casual pick-and-pack staff during peak periods to ensure speed and accuracy.

Inventory Control: Championing stocktakes, cycle counting, and maintaining a pristine, highly organised warehouse environment.

Accurately picking and beautifully packing daily eCommerce orders to luxury standards.





Ensuring all orders are dispatched within 1 working day of receipt.

Support the Customer Service team, answering their enquiries and troubleshooting customer enquiries or delivery issues.

3. Systems Management

You are highly experienced in using Shopify and integrated shipping apps to process orders and track global deliveries.

Expertise in using Gsheets with high attention to detail.

Ensuring data accuracy across all platforms.

3. Returns & Exchange Management

Managing the end-to-end returns process daily.

Conducting strict Quality Control (QC) on all incoming returns.

Ensuring stock is accurately returned to its correct warehouse location and updated in the system.

4. Cross-Functional Team Support

Assist marketing with the flow of collection samples for PR call-outs, influencer gifting, and photo shoots, ensuring all garments are "camera-ready".

Assist wholesale team with packing and shipping our collections to sales agents around the world.

Work closely with the Production team to manage bulk in-bound shipments.

5. Inbound & Wholesale Logistics

Assisting with the receipt and processing of bulk stock.

Assisting in the processing and dispatch of domestic wholesale shipments.

ABOUT YOU (SKILLS & EXPERIENCE)

Experience: 2+ years in a fashion warehouse, logistics, or high-volume retail stockroom environment.

Communication:



Exceptional English communication skills (verbal and written) are essential for coordinating with our team and logistics partners.

Multi-Tasking, Prioritising & Thinking on your Feet: Able to handle the pressure of needing to prioritise multiple internal demands, working alongside the Head of Operations. Solve problems. Suggest solutions.

Tech Savvy: Proficient in ShopifyPlus and Gsheets.

Attention to Detail: You have an "eye" for luxury and a passion for representing the brand you work for. You understand that how a garment is folded and presented is part of the customer experience. You care that our garments are respected and their inventory is always accurate.

Leadership Potential: You are comfortable giving direction to casual staff and taking ownership of your area of responsibility.

Physical Fitness: This is an active role; you must be able to stand for long periods, lift boxes up to 10kg, and use industrial ladders safely

Work Rights: You must be an Australian citizen or permanent resident. Applicants without this work rights cannot be considered for this role.

WHY JOIN US?

Generous Clothing Allowance: After a successful probation period

Sustainable/Ethical Mindset: Be part of a B Corp business that prioritizes the planet and people in its business decisions.

Inner-West Lifestyle: Work in the creative heart of Marrickville, close to great pubs, cafes, Harris Farm and public transport.

Growth opportunities: Learn directly from a highly experienced Head of Operations and grow your career as the business expands.

Experience:

Shopify: 2 years (Required)

eCommerce Pick and Pack: 2 years (Required)

Language:

Fluent English for training and leading a team (Required)

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📌 LOGISTICS & OPERATIONS LEAD (LUXURY WOMEN'S FASHION) (Sydney)
🏢 BONDI BORN
📍 Sydney