Customer Relationship Manager (Sales & Account Growth)

We’re looking for a driven Customer Relationship Manager to take ownership of an established customer portfolio, strengthen long-term relationships, and uncover new growth opportunities within existing accounts. This is a key commercial role focused on customer retention, account development, and revenue growth, while also providing direct support to our Business Development Managers on larger opportunities.

You’ll be joining a fast-growing Australian supplier of industrial and plumbing systems used in major commercial construction and infrastructure projects nationwide.

About the Role

This is an office-based position working closely with our external sales and operations teams. You’ll be the day-to-day contact for customers, ensuring they receive fast, reliable, and high-quality support while actively identifying ways to grow their accounts. We’re looking for someone who is:

- Energetic, ambitious, and commercially minded
- Comfortable building strong customer relationships
- Driven by performance, results, and career growth
- Confident communicating with customers and internal teams
- Experienced in sales, account management, or customer service (preferred)

What You’ll Be Doing

- Managing and growing a portfolio of existing customers
- Responding quickly to enquiries and preparing accurate pricing




- Identifying upsell and cross-sell opportunities within accounts
- Supporting Business Development Managers on projects
- Preparing quotes, proposals, and presentations
- Following up on quotes to convert opportunities into orders
- Coordinating internally to ensure smooth order fulfilment
- Acting as a trusted, go-to contact for your customers

What Success Looks Like

You’ll be measured on:

- Customer satisfaction and responsiveness
- Account growth and retention
- Quote conversion rate
- Revenue contribution

About Us

We are a trusted Australian supplier supporting the commercial construction, plumbing, and industrial sectors across the country. Our reputation is built on speed, reliability, technical expertise, and long-term partnerships.

As we continue to grow, we’re looking for motivated people who want to build a real career in a business that rewards performance and initiative.

Why Join Us?

This is a great chance for someone who wants to:

- Build a long-term career in sales and account management
- Work in a fast-paced, commercially driven environment
- Be part of a growing and supportive team
- Have real ownership over your customer portfolio

Apply Now

If you’re proactive, commercially minded, and ready to take the next step in your career, we’d love to hear from you.

📌 Client Relationship Manager (Kewdale)
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