Lead day-to-day hospitality operations and help deliver excellent customer experiences in a quick-paced venue. This role involves supporting the team, maintaining high service standards and contributing to smooth operations across a 7-day roster.
Key responsibilities
- Lead and support the hospitality operations team to deliver outstanding customer service
- Coordinate daily venue operations and maintain consistent service standards
- Communicate clearly with team members, customers and other stakeholders
- Promote compliance with responsible service requirements and venue procedures
- Work flexibly across a 7-day roster, including weekends and public holidays
What we're looking for
- A passion for delivering excellent customer experiences
- Strong organisational and communication skills
- Current RSA, RCG and ARCG certifications
- Previous experience in a leadership role within hospitality operations
- Flexibility, reliability and a hands-on approach to leading a team
📌 Club Supervisor (Gladesville)
🏢 Gladesville Sports Club
📍 Gladesville
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