Community Drop-in Support (Aboriginal Identified Position)

About SRAC

Sydney Region Aboriginal Corporation is a community-controlled, not-for-profit organisation based in Penrith and Doonside. Our mission is to improve the health, social, emotional, and economic wellbeing of Aboriginal people through culturally grounded, community-led services.

SRAC delivers a broad range of programs across early childhood education, family support, aged care, disability advocacy, cultural connection, and community development. We create safe, empowering spaces that foster identity, resilience, and belonging.

Position Description

Reporting to the Community Programs Coordinator, the Community Drop-in Support Worker is responsible for delivering culturally secure, trauma-informed frontline support to Aboriginal individuals and families accessing Yanla ACFC.

This role manages the day-to-day operation of the drop-in space, including the community pantry, informal supports, crisis responses, coordination of drop-in supports, and assisting with the day-to-day delivery of visiting outreach services.

This includes intake and assessment, internal and external referrals and help run community events, whilst providing a consistent presence that builds connection, safety, and trust.

This role is primarily based at Yanala ACFC,



with occasional support at events across Greater Western Sydney.

Selection Criteria

- Aboriginality. This position is an identified Aboriginal position. Aboriginality is a genuine qualification authorised under Section 14(d) of the Anti-Discrimination ACT 1977

- Demonstrated understanding of Aboriginal culture, values and community needs.

- Experience in a frontline, community-facing, or crisis support role.

- Strong skills in de-escalation, emotional support, and engaging with people in distress.

- Experience with intake, brief assessment, and making internal/external referrals.

- Ability to manage day-to-day logistics and liaise with external service providers.

- Strong interpersonal and communication skills – written and verbal.

- Organised and reliable, able to work independently and in a team.

- Solid communication, record keeping, organisational and time management skills, including the ability to manage competing priorities and reporting requirements.

- Must have or be willing to obtain a National Police Check and NSW Working with Children Check.

- Must hold a NSW unrestricted driver licence

Please apply by addressing the selection criteria in a covering letter and attaching your resume. Applications that do not include a cover letter will not be considered.

📌 Community Drop-in Support (Aboriginal Identified Position) (Doonside)
🏢 Sydney Region Aboriginal
📍 Doonside