Are you passionate about helping customers, enjoy solving problems and looking for an prospect to grow your career in financial services?

At Handy Finance, we're looking for motivated, customer-focused Credit Assessors to join our growing Adelaide team.

Whether you're experienced in lending or looking to transition from customer service into finance, this is your opportunity to develop valuable skills, gain hands-on experience and build a rewarding career.

About Handy Finance

Handy Finance (formerly OurMoneyMarket) is an award-winning Australian fintech on a mission to Make Money Simple.

Recognised in the AFR Fast 100 and through multiple industry awards from Canstar, Finder and RateCity, we're transforming the way Australians access finance.

You'll be joining a collaborative, high-performing team where your contribution is valued, your development is supported and there are genuine opportunities to grow.

What you'll do

As a Credit Assessor, you'll play a key role in helping customers navigate the lending process while ensuring applications are assessed accurately and efficiently.

- Review and assess personal loan applications in line with lending policies and responsible lending requirements.

- Engage with customers over the phone and via email to gather information and progress applications.

- Analyse financial information, verify supporting documents and identify potential credit risks.

- Prepare accurate loan application files and provide recommendations to Credit Managers.

- Guide customers through the application process, delivering an exceptional customer experience.

- Work closely with internal teams to ensure applications are processed efficiently.





- Proactively follow up on outstanding applications and help customers move towards a lending decision.

What you'll bring

We're looking for enthusiastic, driven individuals who enjoy working with customers and are eager to develop their careers.

- Experience in customer service, call centres, lending or financial services.

- Strong communication skills and confidence engaging with customers over the phone.

- Good numerical, analytical and problem-solving skills.

- Excellent attention to detail and the ability to manage competing priorities.

- A proactive, results-driven approach and willingness to learn.

- Ability to thrive in a fast-paced, team-focused environment.

- Availability to work between 1pm and 9pm on weekdays.

- Availability to work Saturdays and/or Sundays will be highly regarded.

Previous credit assessment experience is an advantage, but not essential. If you have solid customer service skills, a excellent attitude and an interest in finance, we'd love to hear from you!

Why join Handy Finance?

- Build your career – Develop valuable skills in lending, credit assessment and financial services.

- Grow with us – Be part of a rapidly expanding fintech with opportunities for career progression.

- Learn from the best – Work alongside experienced professionals in a supportive, collaborative team.

- Make an impact – Play a meaningful role in helping Australians access finance.

- Competitive remuneration – Be rewarded for your experience, skills and contribution.

- Adelaide CBD location – Enjoy working in a vibrant, centrally located office.

Ready to take the next step?

Whether you're an experienced Credit Assessor or a customer service professional looking to break into finance, we want to hear from you.

Apply now and start building your future with Handy Finance!

📌 Credit Assessor (Afternoon - Night on Weekdays + Saturdays and Sundays) (Adelaide)
🏢 Handy Finance
📍 Adelaide