- Support the day-to-day operational and administrative functions of the residential aged care home
- Coordinate resident admissions, including processing documentation, maintaining records and liaising with residents and families
- Assist with staff rostering, coordinating shift coverage and managing roster changes
- Support payroll administration, including processing timesheets, leave requests and attendance records
- Respond to general staff, resident and family enquiries in a professional and timely manner
- Maintain accurate resident, employee and operational records
- Assist with onboarding and administrative coordination for new employees
- Identify and resolve day-to-day administrative and operational issues
- Provide general support to the Residential Manager and wider leadership team
- Contribute to continuous improvement across administrative processes and daily operations
About the Role
- Support the day-to-day operational and administrative functions of the residential aged care home
- Coordinate resident admissions, including processing documentation, maintaining records and liaising with residents and families
- Assist with staff rostering, coordinating shift coverage and managing roster changes
- Support payroll administration, including processing timesheets, leave requests and attendance records
- Respond to general staff, resident and family enquiries in a professional and timely manner
- Maintain accurate resident, employee and operational records
- Assist with onboarding and administrative coordination for new employees
- Identify and resolve day-to-day administrative and operational issues
- Provide general support to the Residential Manager and wider leadership team
- Contribute to continuous improvement across administrative processes and daily operations
What You'll Bring
- Previous experience in an administration, operations or coordination role
- Experience within aged care, healthcare or a similar service-based workplace will be highly regarded
- Exposure to resident admissions, rostering and/or payroll administration
- Strong organisational skills and the ability to juggle multiple priorities
- Excellent attention to detail and confidence working with systems and documentation
- Strong communication and interpersonal skills, with a warm and professional approach
- A proactive, solutions-focused attitude and willingness to roll up your sleeves
- The ability to work independently while contributing to a collaborative team environment
Why You'll Love It
This is a fantastic opportunity to secure a permanent position with a values-driven organisation making a real difference every day. You'll enjoy a varied role where no two days are the same, working alongside a supportive team and playing an important part in ensuring the smooth operation of a residential aged care home. Your contribution will directly support residents, families and the wider workforce.