Love helping people and hitting a target? This one’s for you.

Ambience Air is WA’s leading award-winning air-conditioning group. In this role you’ll be the go-to person for customers who are ready for something better. Some come from our website and targeted marketing campaigns, some are existing customers due for a service or upgrade, and some have been recommended an upgrade by one of our technicians. You’ll help them find the right solution, keep their systems running at their best and look after them for the long term.

How you’ll make a difference

- Be the solution when things go wrong. When a customer’s system has failed or reached the end of its life, you’ll guide them to a replacement with the latest, most efficient technology, so they’re comfortable again quickly.

- Help customers get more from their home. Whether they come to us through our website, a marketing campaign or as an existing customer, you’ll listen to how they live and recommend upgrades that really improve their comfort: zoning, smart controls, better efficiency or a service plan.

- Turn expert advice into happy customers. When our technicians recommend an upgrade or replacement, you’ll explain the options clearly and help the customer choose the best one for them.

- See it through. Prepare quotes, follow up with care and confidence, and earn commission on every solution you deliver.

- Keep things running smoothly. Book servicing, repairs and warranty calls, and keep our technicians’ diaries organised.

- Create customers for life. Sort out questions quickly, keep everyone informed, and leave every customer feeling looked after.

You’ll thrive here if you…

- …love solving problems for people,



and get real satisfaction from leaving every customer delighted.

- …sell by listening and helping. You have experience in sales, customer service with targets, account management or inbound sales, and you know the best sales come from understanding the customer and recommending the right solution.

- …always follow through, taking every quote all the way to a decision and enjoying seeing your results (and your commission) grow.

- …stay calm and organised on busy days, juggling calls, emails, bookings and quotes with ease.

- …can explain things clearly, making technical options simple for customers, in conversation and in writing.

- …are detail-minded and tech-savvy, accurate with customer records and comfortable with a CRM or job management system and Microsoft Office.

Experience in air-conditioning, solar, home improvement or other in-home products is a bonus, and we’ll give you full training on our products and systems.

Why you’ll love working with us

- Salary plus commission. Your earnings grow with every customer you help.

- More time for you. Up to one extra week of leave each year, plus half a day off on your birthday.

- Positive times together. Monthly team lunches, free dress Fridays and regular team-building events.

- Rewards for great work. Bonus rewards for outstanding performance.

- Set up for success. Full product and systems training, with proven processes so you can hit the ground running.

- A team that values you. Join an award-winning, family-owned business at our Bibra Lake office, where your ideas and growth matter.

Ready to make a difference? Apply now through SEEK. We’d love to hear about a time you went above and beyond for a customer.

📌 Customer Care & Sales Consultant – Air Conditioning (Bibra Lake)
🏢 Ambience Air Airconditioning
📍 Bibra Lake