Your new company

Join a well-established organisation within the automotive industry, supporting a busy vehicle deliveries division dedicated to delivering exceptional customer experiences. Operating in a fast-paced and cooperative environment, this team prides itself on providing outstanding service while supporting customers throughout the delivery journey. Your new role

We are currently seeking 4 Customer Experience Coordinators to join the team on a 3-month temporary assignment with potential to extend.

Based in Pymble, you'll play a key role in coordinating customer communications, managing delivery activities, and ensuring a seamless experience from order through to vehicle delivery.

Key responsibilities include

Coordinating customer orders and vehicle delivery activities

Providing proactive updates and exceptional customer service via phone and email

Managing customer enquiries and resolving issues professionally

Maintaining accurate customer records and documentation

Liaising with internal stakeholders and external suppliers

Monitoring key milestones and ensuring deadlines are met

Processing documentation with a high level of accuracy

Following up on outstanding actions and customer requests

Contributing to process improvements and service excellence initiatives

What you'll need to succeed To be successful in this position,



you'll demonstrate:

Previous experience in customer service, administration, coordination, order management, or contact centre environments

Strong verbal and written communication skills

Excellent stakeholder management and relationship-building abilities

High attention to detail and strong organisational skills The ability to multitask and manage competing priorities A proactive and solutions-focused mindset

Confidence communicating with customers and suppliers

Intermediate Microsoft Office skills

What you'll get in return

$36.81 per hour Super

3-month temporary assignment with potential to extend

Immediate start available

Monday to Friday, 8:30am - 5:00pm

Free shuttle bus provided to and from Pymble Train Station

Supportive and collaborative team culture

Opportunity to further develop your customer service and coordination skills

Exposure to a fast-paced and dynamic environment

Full-time hours with excellent work-life balance

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

📌 Customer Service Coordinator (Pymble)
🏢 Hannah Faithfull
📍 Pymble