About the client and role /n /n Our client is a recycling company which also manufactures multiple products for their clients. They are looking for somebody with a great attitude and previous customer service experience to join their team. /n The Customer Service Representative is the first point of contact for APR Recycling's customers, handling enquiries, bookings, and account matters relating to recycling and waste collection services.

/n The role delivers a professional, accurate, and friendly service experience, helping the business maintain strong customer relationships and smooth day-to-day operations. /n The role starts as a casual with the transition to permenant after 3 months. /n /n /n

- Full time hours, Monday- friday

/n

- Pay rate: $35.30

/n /n /n Key Responsibilites /n • Answer incoming phone calls

/n • Manage the customer service inbox

/n • Create bookings for customer services

/n • Complete all dockets and reports, and input into Wastedge where necessary

/n • Accurately enter data into industry-specific software platforms (Wastedge)

/n • Perform weighbridge operations

/n • Complete export data entry and bookings

/n • Enter and action contamination reports

/n • Change customer schedules as needed/requested

/n • Establish and set up current customer accounts within the Wastedge system

/n • Support the Customer Service and Sales team

/n • Perform filing and scanning

/n • Deliver excellent customer service at all times /n /n Qualifications & Experience

/n • Minimum 2 years' experience in a similar role (preferred but not essential)

/n • Experience in a detail-oriented, dynamic workplace





/n • Knowledge of the recycling industry advantageous, but not essential /n /n Skills & Attributes

/n • Ability to build effective relationships with internal and external stakeholders through well-developed

/n written and verbal communication

/n • Willingness to "get your hands dirty" obtaining the information needed for the role

/n • Good attention to detail while maintaining quality

/n • High-level problem-solving capabilities

/n • Ability to prioritise and manage time effectively

/n • Strong Microsoft Office skills (Excel/Word/Outlook)

/n • A team-oriented team player who also works well independently /n /n If you are interested in this role, please apply now with your resume! /n /n About TAG /n TAG is a specialist recruitment partner connecting skilled candidates with leading employers across Australia. We deliver tailored workforce solutions across manufacturing, logistics, warehousing, hospitality, aviation, retail, and industrial sectors. /n At TAG, we value strong leadership, teamwork, and people who take pride in delivering quality work. You will join a supportive and growing workforce solutions network backed by experienced operational support and the chance to contribute to large-scale national operations. /n We welcome applications from people of all backgrounds and cultures, including Aboriginal and Torres Strait Islander peoples, ages, religions, abilities, gender identities and sexual orientations. /n /n Further Information /n Employment is subject to a criminal history check and pre-employment medical, including drug and alcohol screening. /n Applicants must have full Australian working rights. /n /n

📌 Customer Service Representative (Dandenong West)
🏢 Talent Acquisition Group
📍 Dandenong West