Applications close at 11:30pm AEST Wednesday 11 November 2026(late applications will not be accepted).

The Australian Sports Commission is embarking on the Green and Gold decade. An exciting time filled with international sporting competitions on home soil, including the Men’s and Women’s Rugby World Cup, and culminating in the Brisbane 2032 Olympic and Paralympic Games. We have an ambitious new Strategic Vision and we need the best players on our team to help us deliver real results for the sporting sector and all Australians.

Are you up for the challenge?

About the team -

The Australian Institute of Sport in Canberra is the premiere high- performance sporting facility in the country.

The Site

Operations team keeps the AIS campus and other ASC sites safe, functional, reliable and ready to support high-performance sport, commercial activity, events and community use. The team brings together facilities management, venue operations, site security, maintenance and horticulture. We work across AIS Operations and with service providers, contractors, sporting organisations and campus users to maintain essential services, manage operational risk and deliver a well-presented, customer-focused environment every day.

About the role –

As Director Site Operations, you will provide strategic and day-to-day leadership across facilities management, venue operations, site security, maintenance and horticulture. This role is critical to the success of the ASC’s new People and Place operating model, serving as the back-of-house lead and ensuring our sites are safe, functional, reliable and ready to support high-performance sport, commercial activity, events and community use.

You will work in close collaboration with the Director Site Experience, the front-of-house lead, and the Director Site Strategy, who leads the long-term agenda for ASC sites across infrastructure, strategic asset management and commercial strategy in connecting long-term site direction with coordinated operations, programs and experiences that build the positive reputation of the AIS.

You will lead the Facilities Management, Site Security, and Maintenance and Horticulture teams, setting clear priorities,



service standards and performance expectations across a complex operating environment. You will oversee operational planning, workforce and resource allocation, budgets, contracts and service providers, while leading emergency management, incident response, business continuity and facilities and operational risk. You will also support venue readiness and event delivery, strengthen asset performance and compliance, and drive practical service improvement.

This is a key leadership role for a capable and motivated operational leader who can balance immediate service demands with longer-term planning. You will provide clear advice to senior leaders, build strong relationships across government, sport and industry, and lead teams through change with sound judgement, accountability and a strong focus on delivery.

You’ll know you’re succeeding when our sites are safe, reliable and ready; our operations deliver value and perform; and athletes, staff, partners and visitors experience AIS sites that work for them.

About you –

- You are a practical and experienced operational leader who can work confidently across technical, customer and executive settings.
- You are comfortable helping establish a new operating model, translating strategy into coordinated delivery and working as one leadership team across interdependent accountabilities.
- You will build a trusted, highly collaborative partnership with the Directors of Site Experience and Site Strategy, balancing back-of-house operational excellence with front-of-house experience, long-term asset priorities and commercial outcomes.

As the Director - Site Operations, you will demonstrate:
- Senior-level experience in facilities management, operations management, property, security, maintenance or a related operational field.
- Ability to lead multidisciplinary operational teams, set direction, monitor performance and deliver outcomes in a complex environment.




- Extensive experience managing operational services, contractors, budgets, risks and service performance across a large site, campus, venue or comparable environment.
- Strong knowledge of operational governance, work health and safety, risk management, procurement, contract management, financial management and compliance obligations.
- Ability to lead complex services or programs with broad organisational impact, work effectively across teams and clarify shared accountabilities within a new operating model.
- Highly developed stakeholder management, communication, influencing and negotiation skills, including the ability to provide clear advice to senior leaders and governance forums.
- Experience using service data, risk information, stakeholder feedback and operational judgement to assess options and improve service delivery.
- Experience leading change, business improvement and continuous improvement across operational systems, services, teams or work practices.

This position is offered as an ONGOING position based at our Canberra campus. Why work with us?

We have offices located in Canberra, Melbourne and Sydney. Across all locations, we offer:

- Options for versatile working arrangements.
- Annual allowances towards training based on individualised career goals.
- Access to a customised ASC L&D; calendar for ongoing professional and career development.
- Generous superannuation scheme with up to 15.4% employer contributions.
- Corporate discount on AIS Shop merchandise.
- Access to Clearinghouse for Sport, an information sharing platform for Sporting professionals.

Additionally, our Canberra campus offers:
- Free onsite parking
- Onsite facilities including café, dining hall, gym, and swimming pool.
- Priority placement for your children to access the award winning, onsite AIS Caretaker’s Cottage Childcare Centre.

If you have any questions about this opportunity, please contact:
- Contact Officer: Rachel Forte, General Manager, AIS Operations
- Phone number: [0401 053 939](tel:0401 053 939)
- Email address: [email protected]

If you would like to learn more about this opportunity or to obtain the , click 'Apply' now

📌 Director Site Operations (Canberra)
🏢 Australian Sports Commission
📍 Canberra