About the role The Park Hotel is seeking a Duty Manager to oversee daily hotel operations and help deliver a welcoming, productive experience for guests. This hands-on role will support the smooth running of the venue across gaming, bar operations, evening close procedures and general hotel activities.

Key responsibilities

- Oversee the general day-to-day running of the hotel

- Manage gaming operations, including TAB and Keno

- Supervise and support bar staff during service

- Coordinate venue operations to maintain a safe, organised and welcoming environment

- Complete evening lock-up and closing procedures

- Respond to operational matters and support the team throughout each shift

- Communicate effectively with staff, guests and relevant stakeholders





- Work collaboratively with the team to maintain high service standards

What we're looking for

- Previous experience in a duty management, hospitality supervision or hotel operations role

- Proficiency in gaming operations, including TAB and Keno

- Experience supervising bar staff and coordinating day-to-day venue activities

- Strong communication and interpersonal skills
- A team-oriented approach and willingness to support colleagues

- Ability to work independently, manage priorities and complete closing procedures reliably
- A professional, customer-focused attitude

📌 Duty Manager (Suffolk Park)
🏢 Park Hotel
📍 Suffolk Park