Pan Pacific Hotels Group has close to 50 Hotels, Resorts and Serviced Suites worldwide. Our guests and our team are at the heart of everything we do. We provide gracious and dependable hospitality, across our three internationally renowned brands, PARKROYAL, PARKROYAL Collection and Pan Pacific.
PARKROYAL Monash Melbourne are currently looking for a passionate and energetic, Event Operations Supervisor to join our team on a permanent full-time basis.
The successful applicant will be responsible for the coordination of event operations and supervising associates on shift. You will be driven and are passionate about providing service excellence across our Event spaces, Restaurant and Bar The Role:
- Be responsible for ensuring the smooth operation of our banquets and events spaces as well as support for restaurant, bar and in room dining outlets.
- Ensure our guests and event goers receive friendly, efficient service while having excellent event and dining experience.
- Ensuring a positive, team orientated approach to leading
- Assist with rostering, team development and overall coordination & training of the department.
Ideally you will have:
- A passion for the hospitality industry
- Previous experience as a Food & Beverage Team Leader or Supervisor within a Hotel restaurant workplace
- Experience in event set-up/pack-down, banquet operations and supervising different measures of service
- Demonstrated Service Recovery skills
- A Responsible Service of Alcohol certificate is essential for this role.
- Demonstrated ability to multi-task and meet deadlines
- Excellent written and verbal communication skills
This role and will include weekends and public holidays.
What we offer you:
- A monthly dry-cleaning allowance for work attire
- Hotel discounts through our global alliance program Pan Pacific Discovery
- 50% off food and 50% off beverages at Australian PPHG hotel’s restaurants, bars and café
- Discounted accommodation across worldwide Pan Pacific Hotels Group properties
- Complimentary duty meal per shift
This is a great opportunity to grow your career with a diverse & dynamic team in Melbourne’s fastest growing business precinct in the South-East! Join us in creating memorable experiences for our guests through PARKROYAL’s signature warmth and approachable service in this landmark destination!
People & Culture
PARKROYAL Monash Melbourne
Pay: $75,000.00 – $80,000.00 per year
Benefits
- Employee discount
- Free food
- Professional development assistance
- Referral program
Application Question(s):
- How much notice are you required to give your current employer?
- Have you completed a qualification in hospitality?
- Are you available to work on a rotating roster?
Experience:
- Food & Beverage Supervisor: 2 years (Preferred)
Licence/Certification:
- Responsible Service of Alcohol (RSA) - Victoria (Required)