Family and Domestic Violence Coordinated Response Service Officer

About Us

Waratah is a well-established organization in the South West Region of Western Australia, offering responsive and cutting-edge support for family and domestic violence, as well as sexual assault. Our services include counselling, assessment, safety planning, and advocacy for children, young people, adults, and their families.

Waratah acknowledges, honours and welcomes the diverse communities we share. We celebrate the extraordinary diversity of people’s bodies, genders, cultures, sexualities, and relationships.

We encourage people from different backgrounds to apply including Aboriginal and Torres Strait Islander peoples, people from CALD backgrounds and people with disabilities.

The Role

Bunbury | Part-time, 0.6 FTE | One-year fixed term with possible extension

Community Services Worker Level 4 or Level 5 | Social and Community Services (WA) Interim Award

Level 4 or Level 5: Applicants with less than two years of post-qualification experience may be considered at Level 4 where they demonstrate sound counselling foundations and readiness to practise safely with structured supervision. Level 5 applicants will ordinarily have at least two years of post-qualification counselling experience and demonstrate capacity for greater autonomy with complex presentations. The scope of practice, complexity, autonomy and supervision arrangements will be matched to the appointed level.

You know how to build trust, assess complex risk and turn a safety plan into practical action. This is an opportunity to bring that experience to a senior role where your judgement, initiative and follow-through matter.

Working alongside WA Police and Child Protection, you will help women,



children and families experiencing family and domestic violence access timely, coordinated support. Your expertise will also support colleagues and help shape stronger practice across the service.

The role works a rotating seven-day roster, including weekend day shifts where required.

About you

- A relevant degree (for Level 5 consideration) and strong FDV practice experience, including coercive control, impacts on children, risk assessment, safety planning and complex or high-risk matters.

- Judgement and initiative to manage priorities under general direction, apply procedures, provide crisis response, brief intervention and advocacy, and escalate appropriately.

- Experience coordinating responses and referrals with police, child protection and other services, supported by clear communication, accurate records and sound digital and data skills.

- A trauma-informed, culturally safe and inclusive approach to working with Aboriginal and Torres Strait Islander peoples and diverse communities.

You must hold a current unrestricted driver’s licence and be able to obtain and maintain a WAPOL Clearance and Working with Children Check. Please note, a willingness to work across a 7 day roster, including weekend shifts (day only) is required for this position.

What we offer

- Our staff are provided with 5 weeks annual leave

- Access to Salary packaging benefits for not for profits up to $15900 per annum

- Professional supervision

How to Apply

Please apply through SEEK with your current resume and a short covering letter showing how your experience matches the four “About you” points. Brief examples are welcome. Please confirm your availability for the rotating roster.

Applications close: Wednesday 18 November 2026

📌 Family and Domestic Violence Coordinated Response Service Officer (Bunbury)
🏢 Waratah Support Service
📍 Bunbury