Testo a market leader in the field of portable instrumentation is a rapidly growing German subsidiary located in Croydon South and is well established in the Food, Thermal Imaging, Emission and HVACR markets. Testo also offers automated monitoring for Food and Pharma markets with after sales support and in house service and calibration services for all markets. Work out of our new service centre in Croydon South and in office work at customer sites as needed - Monday to Friday.

Parking available on site.

Due to expansion and focus on sales growth we have a great opportunity to join our service department. Reporting to the Service Manager you will be responsible for the following duties

Responsibilities of this role (Key duties)

- Perform in-house and on-site calibration of Testo instruments and systems in accordance with company procedures and relevant standards

- Provide technical customer support by phone, e-mail or in person.

- Diagnose and troubleshoot technical and system related issues, providing practical and timely solutions

- Prepare accurate calibration reports, service documentation and job records

- Liaise professionally with customers on site explaining findings and recommendations

- Ensure compliance with quality systems, safety requirements and calibration standards

- Timely preparation and follow up of customer quotes

- Connect to, configure and verify instruments that interface with customer IT systems or networks where required.

- Assist with servicing, troubleshooting and repair of equipment





- Support installation, pre-commissioning and post commissioning activities

- Keep Sales department updated with any “known faults”

- Liaise & follow up with HQ for all service enquiries and complaints

- Promote Testo service capabilities – promotions in conjunction with marketing

- Carry out other tasks as required

Skills needed for role

- Relevant experience within service & calibration

- Qualifications or studies in Electronics, Instrumentation, Electrical, Mechanical, Mechatronics, HVAC/R or related field

- Ability to work independently and within a team

- Excellent verbal and written English language skills

- Good computer skills - experience in Microsoft 365/CRM and SAP or similar an advantage

- Professional mature approach
- A strong willingness to develop knowledge of new products and services

- Good attention to detail and accuracy

- Technical skills and knowledge an advantage

Onsite calibration travel will be required and willingness to travel across Australia as the role develops

Current Victorian drivers Licence required

Training on products and processes will be offered to the right candidate.

Testo is an equal opportunity employer and only short-listed candidates will be contacted - no agencies please.

The position is only open to candidates with full work rights in Australia.

Please submit your CV and cover letter to ***@testo.com.au at your earliest to secure this role. References required for successful candidate.

📌 Field Service Engineer (Croydon South)
🏢 Testo
📍 Croydon South