At Duncan Solutions, we are an award-winning Australian business focused on delivering market leading parking and kerbside management technology solutions for municipalities and private operators across Australia and select international markets. We are striving to create more functional cities by enabling our customers to dynamically manage kerbside access, mobility and compliance through connected digital ecosystems. Duncan is continually introducing innovation and improvement to our solutions, with the ambition to be a leading innovator and a critical layer in the smart-city ecosystem of the future.
About the Role
Working as part of our field-based team, you will be responsible for the installation and ongoing maintenance of our car parking meters. This includes:
- Inspecting, Repairing, Fault Finding, Testing and Resolving any issues with our Car Parking Meters
- Ensuring that our customer contract service levels are complied with
- Completing and processing documentation including updating and closing open service tickets
- Installing and commissioning of equipment – Parking meters
- Cleaning of equipment including the removal of graffiti
- Installation and removal of advertising material and consumables
- Proactive maintenance of equipment
- Inventory control of spare parts including batteries
- Small line marking, in ground sensor removals and installation
To join the team, you will need:
- A full current Australian Driver's Licence
- Excellent customer service skills
- Strong customer service culture
- Mechanical aptitude with excellent problem solving skills
- Excellent written and verbal communication skills
- Flexibility and adaptability to evolving demands
- Demonstrated ability and willingness to work independently
Why Duncan
At Duncan, we are guided by our HIPSHOT values. Our values highlight the importance of Health, Initiative, Positivity, Service, Humble, Ownership and Trust and we look for team members who align with these values. Within Duncan, you are supported by a robust team that doesn’t just create products, we create the kind of innovation that revolutionises our industry.
In addition, we offer:
- Full training for the role
- Tools of the trade such as car, mobile and uniform
- Birthday leave and volunteer leave
- Fresh fruit and food supplies
- Monthly recognition awards
If you would like to learn more about this role, we encourage you to apply today. We look forward to hearing from you.
📌 Field Technician (Port Melbourne)
🏢 Duncan Solutions
📍 Port Melbourne
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