P.J.O'Brien's Southbank - Melbourne's iconic Irish pub - are currently looking for FOH team members.

The Venue

Located in the heart of Southbank, PJ's is one of Melbourne's most iconic Irish pubs and has been at the heart of the Melbourne-Irish Community for nearly 30 years. We're renowned for our warm hospitality, great food, live entertainment and welcoming atmosphere. We're looking for enthusiastic and energetic casual front of house team members to join our team and help deliver exceptional customer experiences.

About the Role

As a Front of House Team Member, you'll be the face of our venue, providing friendly and efficient service while ensuring every guest enjoys the authentic Irish hospitality we're known for. You'll work in a fast-paced setting across our bar, restaurant and function spaces.

Key Responsibilities

- Deliver outstanding customer service with a positive and engaging attitude.
- Contribute to the the fun and warn environment that our customers love us for.
- Take food and beverage orders accurately using the POS system.
- Serve food and drinks efficiently while maintaining high service standards.
- Prepare and serve alcoholic and non-alcoholic beverages.
- Maintain cleanliness and presentation of dining, bar, and service areas.




- Assist with venue setup and pack-down for daily service and special events.
- Handle customer enquiries professionally and resolve issues where appropriate.
- Work collaboratively with the kitchen, bar, and management teams.
- Follow food safety, responsible service of alcohol (RSA), and workplace health and safety procedures.

What We're Looking For

- Previous experience in hospitality, bar, restaurant, or pub service is great but not essential - if you've got the craic, we can teach you the skills.
- A genuine passion for customer service and creating memorable guest experiences.
- Excellent communication and interpersonal skills.
- Ability to work efficiently under pressure in a busy setting.
- Flexible availability, including evenings, weekends, and public holidays.
- A positive attitude, reliability, and robust work ethic.

What We Offer

- A fun, supportive, and inclusive team environment.
- Flexible casual shifts to suit your availability.
- Competitive casual award rates and penalty rates.
- Opportunities for ongoing training and career development.
- The chance to work in one of Melbourne's most recognised Irish hospitality venues with live music, major sporting events, and a vibrant atmosphere.

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📌 FOH Team Member (Melbourne)
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