Beyond Bank Australia is seeking a Member Support Officer to assist members facing financial difficulty with empathetic, tailored hardship solutions. You will manage a portfolio of cases, assess needs, and deliver support that balances member wellbeing with responsible banking practices.
Working in a hybrid setting, you’ll communicate clearly, document outcomes, and escalate when needed to ensure compliant, fair and lasting repayment arrangements for our members and communities.
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📌 Hybrid Member Support & Financial Wellbeing Advisor (Sydney)
🏢 Beyond Bank Australia
📍 Sydney
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