Healthcare Security Officers – South West Hospitals

WA Country Health Service – South West Region

These roles are based in hospitals across the South West of Western Australia. Join a local team that specialises in healthcare security.

Global Protection Security is a WA-owned company working in healthcare. We support WA Country Health Service hospitals in the South West. We are now taking applications from Healthcare Security Officers who live in or near the region and want consistent hospital work close to home.

Working in a hospital takes more than traditional security skills. It takes professionalism, patience, sound judgement and the ability to stay calm in difficult situations. Patients, families and visitors may be distressed or vulnerable, and your approach can make a real difference.

In regional hospitals you are often part of a small, close-knit team, so reliability and valuable working relationships with clinical staff matter. You will keep the setting safe and secure while treating everyone with dignity, respect and compassion.

Key Duties

- Patient observation: Keep continuous observation of nominated patients at the level clinical staff direct. Report any change in behaviour, presentation or risk immediately.

- Patient watch: Give and receive formal handovers covering patient risks, behaviours of concern, triggers, observation requirements and escalation plans. A patient watch ends only when authorised clinical staff formally stand it down.

- Hospital security: Protect patients, staff, visitors and hospital property through access control, identification checks, patrols and monitoring of restricted areas.

- Emergency response: Respond to Code Black, duress activations, aggressive behaviour and other incidents. Use de-escalation techniques and support clinical staff during lawful restrictive interventions when directed.

- Security monitoring: Monitor CCTV,



alarms and duress systems. Patrol routinely and report security risks, hazards, unauthorised access and suspicious activity.

- Patient movement: Accompany and observe patients when clinical staff direct, including to treatment areas, imaging and other hospital locations.

- Confidentiality and compliance: Keep strict patient and hospital confidentiality, skilled boundaries and privacy. Follow hospital policies, procedures and contractor requirements.

- Reporting: Complete accurate observation records, incident reports, security logs and handover records. Report faults with doors, locks, lighting, CCTV, alarms and duress systems promptly.

Essential

- Current WA Security Officer Licence

- De-escalation and conflict management skills, supported by relevant training (PART training preferred)

- Current National Police Clearance, or willingness to obtain one

- Current Working With Children Check

- HLTAID011 Provide First Aid and CPR

- Evidence of immunisation as required for WA Health site access

- Right to work in Australia

- Reliable transport to South West hospital sites. Some sites are a regional drive apart.

- Clear written English, because incident reports may be relied on in a legal or coronial setting
- A calm, qualified and compassionate manner under sustained pressure

Highly regarded

- Previous healthcare, hospital or mental health security experience

- Training in de-escalation or aggression management

- Experience with patient watch,



specialling or 1:1 observation

- Certificate II in Security Operations (CPP20218)

- A background in aged care, disability support, nursing, paramedicine or corrections

New to healthcare security? We would still be glad to hear from you. If you hold the right licence and bring the right temperament and communication skills, we will provide the healthcare training.

What we offer

- Competitive hourly rate

- Consistent, ongoing work at South West hospitals, so there’s no need to travel to Perth

- Genuine flexibility around your availability and preferred South West sites
- A full accredited GPS healthcare security training program through our partner RTO

- Clear pathways to supervisor and site lead roles as our South West team grows

- Uniform and equipment supplied

- Portal access for shift visibility, sign-on and sign-off, and reporting
- A supportive, WA-owned team that is easy to contact and backs its officers

How to apply

We would love to hear from you. Please select Apply Now and include:

1. Your resume

2. Your WA Security Licence number and expiry date
3. The South West towns and hospitals you can work at

4. Your general weekly availability, including days, nights and weekends
5. A short note of two or three paragraphs describing a time you calmed or de-escalated a distressed or aggressive person, and the approach you took. This forms an important part of our shortlisting, so we encourage you to include it.

Shortlisted applicants will be invited to a phone conversation, then a scenario-based interview. We aim to respond to every application.

Global Protection Security Pty Ltd is an equal opportunity employer. We warmly welcome applications from Aboriginal and Torres Strait Islander people, women, and people from culturally and linguistically diverse backgrounds.

📌 Healthcare Security Officer – South West Hospitals (Casual) (Perth)
🏢 Global Protection Security
📍 Perth