About the role

Club Southport INC is seeking a Hospitality All Rounder to join our dynamic team in a casual position. Based in Southport QLD, this role offers the flexibility to work across multiple areas of our venue, including the bar, gaming floor of 199 EGM's, TAB and Keno operations. As a Hospitality All Rounder, you will be the backbone of our customer service operations, ensuring every guest enjoys an exceptional experience whilst maintaining the highest standards of service, safety and compliance.

This is an ideal opportunity for someone who thrives in a fast-paced, varied environment and enjoys building relationships with our diverse membership base.

Key responsibilities

- Deliver outstanding customer service across all areas of the club, including bar, gaming, TAB and Keno operations
- Prepare and serve beverages to the highest standard, ensuring accuracy and consistency in every drink
- Operate gaming machines, TAB and Keno systems whilst adhering to all relevant regulations and responsible gambling practices
- Maintain cleanliness and organization throughout your work area, including bars, gaming floors and service stations
- Process transactions accurately using point-of-sale systems and gaming equipment
- Support members and guests with inquiries, complaints and requests in a professional and courteous manner
- Monitor and maintain stock levels, reporting shortages to management as needed
- Comply with all relevant legislation, including liquor licensing laws, gaming regulations and workplace health and safety requirements
- Collaborate with team members to ensure smooth operations during busy periods
- Contribute to a welcoming and inclusive environment that reflects club values

What we're looking for

- Proven experience in hospitality, bar service or customer-facing roles
- Knowledge of responsible service of alcohol and gaming machine compliance
- Strong communication and interpersonal skills with the ability to interact confidently with diverse groups




- Ability to work efficiently in a fast-paced environment whilst maintaining attention to detail
- Flexibility to work casual shifts including evenings, weekends and public holidays
- Proficiency with point-of-sale systems and basic computer skills
- Current certification in responsible service of alcohol (RSA) or willingness to obtain it
- A strong commitment to customer service and club culture
- Ability to work independently and as part of a team
- Problem-solving skills and a positive attitude under pressure

What we offer Club Southport inc provides a vibrant workplace where hospitality professionals can thrive. As a casual employee, you will enjoy flexibility in your schedule whilst working for a well-established club with a strong reputation in the gold coast community.

We offer competitive casual rates, ongoing training and development opportunities, and the chance to build a rewarding career in hospitality. Our team-oriented culture values hard work and dedication, and we are committed to creating an inclusive and supportive setting for all staff members. We encourage applications from people of all backgrounds and welcome discussions about any adjustments or support you may require throughout the recruitment process.

About us

Club Southport inc is a proud community club serving the Southport area with excellent facilities, entertainment and dining options. We are dedicated to providing members and guests with outstanding service, a welcoming atmosphere and memorable experiences. As a values-driven organization, we are committed to responsible gaming practices, community engagement and creating a safe, inclusive environment for all.

Our club is a hub of activity, hosting a variety of events and services that cater to our diverse membership base.

Apply now

If you are an enthusiastic hospitality professional ready to make an impact, we would love to hear from you. Please submit your application including your resume and a cover letter outlining your relevant experience and why you would be an excellent fit for the Hospitality All Rounder role at Club Southport inc.

📌 Hospitality All Rounder | Bar, Gaming, TAB & Keno (Southport)
🏢 Club Southport
📍 Southport