About Us

Loop IQ is a purpose-built intelligence platform that helps care organisations move beyond fragmented spreadsheets and manual reporting, delivering the accuracy, audibility and confidence that regulated environments demand. Alongside the platform, our strategic consulting team guides organisations through implementation and optimisation so the technology delivers from day one.

Why work at Loop IQ?

- Meaningful work: We are solving a real problem in a sector that affects millions of Australians, and our work contributes directly to better outcomes in aged care.
- Investment in our people: Dedicated learning budgets, performance bonuses and wellbeing support.
- A small, high-trust team: We value different perspectives, move quickly and communicate openly.
- Rare access: We work at the intersection of health data, government and enterprise, with relationships that are uncommon for a company at our stage.

About the Role The HR and Payroll Officer is responsible for Loop IQ’s payroll, accounts payable and day-to-day HR operations across a team of 20 to 30 employees and contractors. The role is the single point of contact for payroll and HR administration and operates independently within approved policies, budgets and delegations.

The role reports to our Fractional Chief People Officer, with a dotted line to the Group Financial Controller for payroll and payments.

As a company that handles sensitive health and workforce data, we expect a high standard of accuracy, confidentiality and compliance in everything we do, including how we look after our own people.

This is a hybrid role based in Melbourne, with a minimum of three days per week in our South Melbourne office.

A Day in the Life A typical week includes preparing a pay run for approval, processing supplier invoices and expense claims, issuing a contract to a new starter, arranging their system access ahead of day one, and responding to staff questions on pay and leave.

What You'll Own

- Payroll:



Run the pay cycle end to end for employees and contractors, including timesheets, leave, allowances, deductions and final pays.
- Statutory obligations: Lodge Single Touch Payroll and make superannuation, PAYG withholding and payroll tax payments on time.
- Accounts payable and expenses: Process supplier invoices, contractor payments and expense claims, reconcile company cards and support month-end with the Group Financial Controller.
- Onboarding and offboarding: Prepare contracts from approved templates, coordinate pre-employment checks, payroll set-up and system access, and manage exits.
- Employee records: Maintain accurate records in the HR system, including contracts, position descriptions, training and leave.
- Performance cycle: Coordinate review cycles and support managers on employee matters under the guidance of the Fractional Chief People Officer.
- Compliance: Support compliance with the Fair Work Act, National Employment Standards and WorkCover, and keep HR policies and templates current.

What Success Looks Like

- Every pay run is accurate and paid on the scheduled date.
- All statutory payments and lodgements are made by their due dates.
- Invoices and expense claims are processed and reconciled on time.
- New starters are ready on day one, and leavers are exited correctly.
- Employee records are complete and current.

Experience & Background

- End-to-end Australian payroll capability, ideally as the sole payroll person in a small business.
- Sound knowledge of Single Touch Payroll, superannuation, PAYG withholding, leave entitlements and the National Employment Standards.
- Practical understanding of the HR lifecycle, from onboarding through to exit.
- Accounts payable and expense processing.
- Working knowledge of Employment Hero or Xero Payroll, Xero and Microsoft Excel.
- Responsible use of AI tools in a skilled context.

Bonus Skills

- Certificate IV or Diploma in Human Resources, Payroll or Bookkeeping.
- Background in a growing technology business.
- Familiarity with health or another regulated sector.

📌 HR and Payroll Officer (Melbourne)
🏢 Loop IQ
📍 Melbourne