Position: HR Help Desk Executive (Mandarin Speaker) Location: Penang, Malaysia (On-site) Working Hours: 8:00 AM – 5:00 PM Salary: Up to RM 5,500 Age Requirement: Max 25 years old We are looking for a Mandarin-speaking HR Help Desk Executive to support employees by handling HR-related inquiries and providing accurate, timely assistance. This role requires strong communication skills and the ability to manage multiple requests in a structured environment.

Key Responsibilities - Handle HR inquiries via chat, email, or phone in Mandarin and English - Provide support on HR policies, employee records, payroll, and benefits - Resolve issues or elevate complex cases to the relevant HR teams - Maintain accurate documentation of employee interactions - Ensure service quality and response time meet company standards - Support administrative HR tasks when required Requirements - Fluent in Mandarin and English (spoken & written) - Minimum 1 year experience in Customer Service / Help Desk / HR support - Robust communication and problem‑solving skills - Detail-oriented and able to work in a fast-paced environment - Basic understanding of HR processes is a plus - Willing to work on-site in Penang

📌 HR Help Desk Executive (Mandarin Speaker) (Port Pirie)
🏢 Cross Border Talents
📍 Port Pirie