IT Asset Manager – Hardware & Software Lifecycle Management

Location: Australia

Duration:- 6 months, extendable

About the Role

We are seeking an experienced IT Asset Manager to oversee the end-to-end lifecycle management of technology assets and devices deployed across a large, distributed restaurant environment.

The successful candidate will be responsible for establishing and improving asset management practices, ensuring accurate asset visibility, optimising hardware and software lifecycles, and driving effective asset utilisation, maintenance and replacement strategies.

Working closely with Cybersecurity, Infrastructure, IT Operations and Support teams, the role will focus on leveraging existing IT Service Management (ITSM) platforms and data sources to improve asset visibility, governance, compliance and operational efficiency.

Key Responsibilities

IT Asset Lifecycle Management

- Own and manage the end-to-end lifecycle of IT assets and devices across restaurant locations.
- Develop and implement asset lifecycle management strategies covering procurement, deployment, maintenance, refresh, replacement and retirement.
- Oversee hardware and software asset management, ensuring assets are appropriately tracked, maintained and utilised.
- Establish lifecycle planning and refresh strategies to minimise technology obsolescence and operational risks.
- Monitor asset utilisation, performance, age and condition to support informed replacement and investment decisions.

Asset Data & ITSM Management

- Leverage existing ITSM platforms and associated data sources to establish a comprehensive view of the organisation's technology asset landscape.
- Analyse available asset data to identify gaps, inconsistencies, duplication and opportunities for improvement.




- Improve asset data accuracy, completeness, integrity and visibility.
- Strengthen asset management processes, reporting, governance and documentation.
- Develop dashboards and reports to provide insights into asset lifecycle status, utilisation, compliance and upcoming refresh requirements.

Stakeholder & Cross-functional Collaboration

- Work closely with Cybersecurity, Infrastructure, IT Operations and Service Desk teams to ensure effective asset management practices.
- Collaborate with relevant business and technology stakeholders to align asset lifecycle strategies with operational requirements.
- Support cybersecurity and compliance initiatives through accurate asset inventory, ownership and lifecycle information.
- Coordinate with support and operations teams to ensure effective tracking and management of devices deployed across restaurant locations.

Governance & Continuous Improvement

- Establish and enhance IT asset management policies, standards, procedures and governance frameworks.
- Identify opportunities to improve asset utilisation, reduce operational costs and minimise technology risks.
- Ensure appropriate controls are in place for asset allocation, movement, tracking and disposal.
- Drive continuous improvement across asset management processes and operational reporting.

Key Skills & Experience

- Proven experience in IT Asset Management, preferably within a large,



multi-site or distributed business environment.
- Strong understanding of end-to-end hardware and software asset lifecycle management.
- Experience managing IT assets and devices across multiple locations.
- Experience working with ITSM platforms and leveraging asset-related data for reporting, analysis and decision-making.
- Understanding of IT Asset Management (ITAM) and Configuration Management Database (CMDB) concepts.
- Ability to analyse asset data, identify gaps and drive improvements in asset visibility and data quality.
- Experience collaborating with Cybersecurity, Infrastructure, IT Operations and Support teams.
- Strong understanding of asset governance, compliance, lifecycle planning and technology refresh strategies.
- Excellent stakeholder management, communication and analytical skills.
- Ability to work across multiple teams and drive process improvements in a complex operational environment.

Desirable Experience

- Experience in retail, hospitality, quick-service restaurants (QSR) or other multi-site environments.
- Exposure to ITSM platforms such as ServiceNow or similar asset management solutions.
- Familiarity with hardware and software asset management best practices.
- Experience supporting large-scale technology environments with geographically distributed devices and infrastructure.

What We're Looking For An individual who combines strong IT asset management knowledge with a hands-on, data-driven approach. Someone who can take ownership of the asset lifecycle, bring structure and visibility to existing asset data, collaborate effectively with technology teams and drive continuous improvements across a large, distributed restaurant setting.

📌 Information Technology Asset Manager (Sydney)
🏢 Nityo Infotech
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