Randstad - Business Support is seeking an IT Service Desk Officer (Shared Services) to support school-based and corporate staff across NSW. You will triage, diagnose, and resolve IT requests in a high-volume, multi-channel service desk, ensuring access to critical digital systems.
Working in Parramatta, Newcastle, Wollongong, or Bathurst in office, you will log incidents, provide initial guidance, and escalate complex tickets while upholding privacy and data security.
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📌 First-Line IT Service Desk – Public Sector Support (Sydney)
🏢 Randstad - Business Support
📍 Sydney
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