Maintenance and Facilities Coordinator

Full-time | Burleigh Heads, QLD The Opportunity

Global Shop Services is seeking a proactive and organised Maintenance and Facilities Coordinator to join our Burleigh Heads team.

In this office-based role, you will coordinate commercial maintenance services across more than 600 retail sites nationwide. Working closely with clients, contractors and our Facilities team, you will manage maintenance requests, maintain accurate records and ensure works are completed within agreed timeframes and to a high standard.

This position offers the opportunity to contribute to a growing national business that values reliable service, strong working relationships and quality outcomes.

About You

You are a dependable, customer-focused professional with strong organisational skills and a commitment to delivering high-quality service. You take ownership of your responsibilities, communicate clearly and exercise sound judgement when managing competing priorities.

With a practical approach to problem-solving and solid attention to detail, you work effectively in a fast-paced environment and build productive relationships with clients, contractors and colleagues.

Key Responsibilities

- Coordinate reactive and preventative maintenance, repairs and facilities services across more than 600 sites nationally.

- Liaise with clients, contractors, suppliers and internal teams to ensure works meet agreed requirements, timeframes and quality standards.

- Monitor maintenance requests through to completion and keep stakeholders informed of progress.

- Manage maintenance administration, including purchase orders, invoices and contractor onboarding.





- Maintain accurate and complete records in accordance with established procedures and compliance requirements.

- Assist with the development and implementation of preventative maintenance programs.

- Provide administrative support to the Facilities team as required.

What You’ll Bring

- Experience in maintenance coordination or facilities management, preferably in an administrative or office-based role.

- Strong organisational, administrative and time management skills.

- The ability to prioritise competing demands while maintaining accuracy and service standards.

- Excellent written and verbal communication skills, with the ability to liaise effectively with a range of stakeholders.

- Proficiency in maintenance management systems and Microsoft Office applications.

- A proactive, solution-focused approach and a commitment to responsive client service.

- A current driver’s licence and access to your own transport.

- Knowledge of commercial maintenance and facilities management, or a trade background with compliance requirements and work health and safety regulations will be highly regarded.

What We Offer

- A competitive salary.

- Ongoing training and professional development opportunities.

- A supportive and collaborative working environment.

- The opportunity to contribute to an established and growing national business.

About Global Shop Services

Global Shop Services delivers retail and commercial fitouts, refurbishments and maintenance services across Australia. With more than 25 years of industry experience, we combine practical expertise, innovative solutions and a dedicated team to deliver exceptional results for our clients.

To join our team, please submit your application today.

📌 Maintenance Coordinator (Burleigh Heads)
🏢 GLOBAL SHOP SERVICES
📍 Burleigh Heads