Eastwood Respiratory and Sleep Clinic is seeking an an energetic, enthusiastic and committed receptionist to join our specialist clinic in Eastwood, NSW. We are looking for a five day position, but this could be one person full time, or two people job sharing.

This is a vital role in delivering exceptional client experiences and supporting the smooth operation of our clinical services. You will be the first point of contact for our clients, ensuring they receive warm, skilled and efficient service throughout their visit.

This role is integral to maintaining the high standards of care and customer satisfaction that define Eastwood Respiratory and Sleep Clinic. The successful applicant will be someone who enjoys customer service and enjoys being part of a busy team.

About us

Eastwood Respiratory and Sleep Clinic is a dedicated specialist clinic committed to delivering exceptional patient care, personalised service and innovative Respiratory and Sleep treatment in the Eastwood area. Our team of experienced professionals is passionate about helping patients and improve their quality of life. We pride ourselves on maintaining a supportive, professional workplace where staff are valued and supported in delivering excellence in patient care.

Our clinic culture emphasises teamwork, continuous improvement and a genuine commitment to patient wellbeing.

Full

Full/Part Time Medical Receptionist

Eastwood Respiratory and Sleep Clinic is seeking an experienced, friendly and highly organised individual to join our busy practice on a full or part time basis for at least 3 days a week.

Hours

Minimum 3 days a week, 8:45am to 6pm approximately

Full time commitment is preferred





Key Responsibilities

- Welcoming patients and providing exceptional customer service in a courteous and respectful manner

- Scheduling and managing appointments, ensuring efficient clinic flow and minimal wait times

- Answering a busy telephone, addressing patient emails and responding promptly to patient enquiries

- Processing of patient accounts and billing of medical services

- General Medical reception and administrative duties associated to role

- Data entry with confident computer literacy and proficiency with Microsoft Office applications

- Managing clinic supplies and equipment as required

Selection Criteria

- Proven experience working as a Medical Receptionist for at least one year

- Experience with SHEXIE medical software (preferred)

- Language
- Fluent English, Cantonese or Mandarin (ESSENTIAL criteria)

Full

We are currently seeking an experienced medical secretary to join our boutique specialist practice to cover a minimum of 3 days a week. Full-time work of 5 days a week is preferred.

No weekend work is required.

Some of the duties include providing exceptional reception and administrative support. Typical duties include managing bookings and billings.

Work Location: In person, Eastwood, NSW 2122

Essential Criteria:





- Proven experience as a medical receptionist (minimum 1 year)

- Fluent English, Cantonese or Mandarin (ESSENTIAL criteria)

- Excellent verbal and written communication skills

- Excellent organisational and time management skills with the ability to prioritise multiple tasks

- Ability to multitask and attention to detail

- Must maintain a strict level of confidentiality

- Positive mindset and problem solving skills

- Well presented at all times

- Team player and a genuine interest and commitment to patient care

- Excellent computer skills and competent in Microsoft Word, excel and Outlook

Desirable Criteria:

- Experience with medical software program (SHEXIE)

- Flexibility to cover staff as required

- Proficiency with spoken Korean

Above award rates are commensurate with experience.

Sounds like you?

Apply

If you are an experienced medical receptionist who enjoys a busy, friendly specialist environment, we would like to hear from you.

Please apply through SEEK with your CV and a brief cover letter outlining your relevant experience.

Applications will be reviewed as they are received. Only short-listed candidates will be contacted.

Application Question(s):

- What is your availability (days/times)?

- Which of the following statements best describes your right to work in Australia?

- How many years of experience do you have as a medical receptionist?

- How much notice are you required to give your current employer?

- Which of the following medical practice management software do you have experience with?

📌 Medical Receptionist (Eastwood)
🏢 Eastwood Respiratory and Sleep clinic
📍 Eastwood