At Life Fertility, we pride ourselves on delivering high-quality, compassionate, and personalised fertility care. As a boutique clinic, we offer a warm and welcoming environment for our patients, and we’re currently looking for a friendly Receptionist to be the first point of contact at our Potts Point clinic.
About the Role
This is an exciting opportunity for someone who has previous experience in a Fertility/IVF clinic and is passionate for healthcare administration and patient care. As our receptionist, you will play a vital role in creating a calm and supportive environment for patients while assisting with key administrative processes to support the clinical and admin teams. This position requires regular shifts commencing at 7:00am.
Key Responsibilities
- Greet and check in patients, ensuring a smooth and welcoming experience.
- Answer incoming calls and respond to emails in a warm, professional manner.
- Schedule and confirm appointments.
- Perform patient ID checks and ensure accurate data entry into our systems for onboarding new patients.
- Assist with patient quoting and invoicing.
- General administrative duties to support the day-to-day clinic operations including daily banking reconciliations.
- Stationary ordering.
- Maintain a tidy and organised front desk and waiting area.
About You
- Previous experience in a medical administration role within a Fertility/IVF clinic
- Friendly and compassionate, with a focus on patient care.
- Strong communication skills – both verbal and written.
- Excellent organisational skills and the ability to multitask in a fast-paced environment.
- Comfortable using Microsoft Office and medical software systems.
- A team player who is reliable, adaptable, and eager to learn.
Why Join Life Fertility?
- Be part of a close-knit team focused on patient-first care.
- Gain experience in the unique and rewarding area of fertility healthcare.
- Opportunities for growth and professional development.
- Supportive and friendly team setting.
How to Apply If you are enthusiastic and passionate about helping others, we would love to hear from you. Submit your resume and a cover letter telling us why you'd be a great fit for this role.
📌 Medical Receptionist- IVF Clinic (Potts Point)
🏢 Life Fertility Clinic Sydney
📍 Potts Point
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