Health Clerk – Campbell Health Centre – Casual

ACT, Campbell Health Centre

Are you a personable medical receptionist looking to make a meaningful impact in a unique primary healthcare setting? This is a fantastic opportunity to provide vital clerical and administrative support to clinical staff in a multidisciplinary setting.

What’s on offer:

- Work-life balance – predictable hours, finish on time, Christmas & New Year Leave

- Safe, respectful environment – professional, health focused patient cohort

- Cooperative team – feel valued and supported in a multidisciplinary team

- No financial transactions – focus on clerical and administrative support only

- Civilian role – be part of the mission without wearing the uniform

- Practical perks – free parking and uniforms

- Wellbeing support – mental health resources and lifestyle discounts

About the Health Centre Home to the Department of Defence Headquarters, Airforce Headquarters and Australian Defence Force Academy (ADFA) which is a tri-service military academy.

The Health

Centre opened mid-2022 and is a large facility. It services approximately 7000 military personnel, including trainee officers from both ADFA and Royal Military College. There is a 24-bed low dependency ward which operates 24/7. Services provided include primary medical, aviation & underwater medical, nursing, dental, mental health, pharmaceutical and physiotherapy.

Defence Force

Recruitment for medical officers is in addition to health centre roles.

What you’ll do:

- Keep the clinic running smoothly by providing fast, accurate,



and professional clerical and administrative support to health staff and patients.

- Manage electronic and hard copy health records and data in accordance with Defence policies, privacy requirements, and compliance standards.

- Coordinate appointments and liaise effectively with internal and external health service providers to support continuity of care and timely access to patient information.

- Prepare reports, update health and personnel management systems, and assist with auditing activities to support operational and compliance requirements.

- Support day-to-day clinic operations through filing, mail distribution, photocopying, ordering stationery and stores, and processing supply requests.

What you bring:

- Minimum of 1 year of full-time (or part-time equivalent) experience in an administrative role. (Medical setting highly desirable)

- Completion of a medical terminology course from a Registered Training Organisation (RTO), or willingness to complete

- Robust oral and written communication skills, with the ability to work effectively within a multidisciplinary team.

- Sound computer literacy and experience with electronic health record systems highly regarded.

Who we are: Serco supports governments by delivering essential services across defence, health, justice, maritime and community services.

Through our partnership with Bupa, we provide integrated on-base healthcare to Australian Defence Force personnel across 45+ locations.

Interested? Contact Krista Lucre at [email protected] for a confidential chat.

Apply now.

📌 Medical Receptionist (Reid)
🏢 Serco
📍 Reid