- Answer incoming phone calls, respond to enquiries, schedule appointments and greet patients, and visitors of Western Imaging for Women in a professional, courteous and respectful manner.

- Assist patients to complete all necessary forms and documentation.

- Ensure patient information is accurate and up to date, including billing information.

- Maintain and manage patient records.

- Process patient payments and Medicare rebates with attention to detail to ensure accuracy and efficiency.

- At all times ensure behaviours towards patients, visitors and staff of Western Imaging is professional, respectful, compassionate and empathetic.

- Ensure clinic is opened on-time and that the reception area is neat, tidy and inviting for patients and guests.

- Regularly check waiting areas to ensure they are left clean and tidy. Respond and comply to requests for information.

- Turn on and set up sonographers’ rooms and equipment on a daily basis and ensure all rooms are stocked adequately.





- Assist sonographers with minor IT issues.

- Patient triage.

- Monitor and action patient email inquiries.

- Safeguard patient privacy and confidentiality.

- General administration tasks including scanning, drafting documents and assisting the Practice Manager as directed.

- Balance daily receipts and banking.

- On a rotation basis, ensure staff kitchen and tearoom is clean, tidy and restocked.

Other tasks as required commensurate with skills and experience.

Full time immediate start available.

Days of employment are 5 days per week and one Saturday per month.

You may be expected to work 8.5 hours on any day from Monday to Friday between 7:30am to 6pm to cover leave and across multiple locations.

Moonee Ponds.

Ability to work part of a team in a quick-paced clinic. Flexibility is a must.

📌 Medical Receptionist (Moonee Ponds)
🏢 Western Imaging For Women
📍 Moonee Ponds