About PLUS ES

PLUS ES is entering an exciting new chapter. As it continues its journey as a leader in metering and data services, it is building smarter infrastructure solutions at the intersection of technology, service and sustainability, powering the energy and resource transition across Australia. This is an opportunity to help shape what PLUS ES becomes next, with a commitment to delivering the reliable, accurate data and insights a sustainable energy future depends on.

PLUS ES’s mission is to deliver smarter infrastructure and data to enable a sustainable tomorrow, and its vision is to keep innovating today for tomorrow’s energy challenges. Its values are Safety, Team, Customer, Innovation and Accountability.

About the Role

Keep National Metering Identifier (NMI) data and market transactions accurate, timely and compliant. Reporting to the Metering Registration Team Lead within Metering Operations, you will manage the end-to-end NMI lifecycle for Type 8 and Type 9 metering in the National Electricity Market.

Based in Sydney, Newcastle or Melbourne, you will work with retailers, network providers, AEMO and internal teams to resolve complex data and transaction issues, while supporting BPO service quality.

The role offers a hybrid arrangement, with three days per week in the office.

Key Responsibilities

- Create, maintain and validate NMI and Secondary Settlement Point standing data in MSATS.
- Process CATS, B2B and related market transactions within prescribed timeframes.
- Investigate standing data, transaction, settlement and data-quality exceptions and address root causes.
- Resolve escalated customer and stakeholder enquiries with clear records and compliant outcomes.




- Use operational trends and BPO quality reporting to improve processes, hand-offs and service performance.

About You You bring at least five years’ experience in utilities, energy, metering, market operations or another NEM-facing environment, with strong knowledge of MSATS, CATS, B2B transactions and NMI lifecycle management. You have handled escalations and provided team leadership, coaching or workflow coordination.

You communicate confidently across technical and non-technical audiences, apply sound judgement and turn operational data into practical action. Working knowledge of CRM, case management, SAP and Microsoft Office is required. Experience in utilities, energy, metering services or BPO operations would be highly regarded. Understanding of Flexible Trading Arrangements and Type 8/9 frameworks is desirable, as is a relevant qualification or equivalent practical experience.

Why Apply?

Apply specialist market knowledge to a role where data quality directly supports settlement, compliance and customer outcomes. Work across market participants and delivery partners to solve problems and improve the way metering services operate.

How to Apply

If you are an experienced NMI, metering or energy-market operations qualified who enjoys resolving complex data and transaction issues and wants to play a critical role in a standalone business’s success, we would love to hear from you.

Please note: The successful candidate will be required to satisfactorily complete a criminal history check as part of the pre-employment screening process.

This organisation is an equal opportunity employer and welcomes applications from all backgrounds.

📌 NMI Specialist (Sydney)
🏢 Source
📍 Sydney